Ratings based on 953 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
I like Santa Monica Hilton Hotel because it has very good location and service.
Comment from Hotel Management
19 Jun 2024 by Hilton Santa Monica, Hotel Management
Hello Gizem,We’re elated that you loved your stay with us and hope that what you enjoyed draws you back for another visit very soon! Until then, we wish you the best in your travels.Sincerely,Hilton Santa Monica Hotel and Suites
by A verified traveler
Posted 14 Jun 2024
It was good
Comment from Hotel Management
17 Jun 2024 by Hilton Santa Monica, Hotel Management
Hi Kenya,We’re glad that you enjoyed a great stay and hope you’ll keep us in mind the next time you’re craving a convenient visit in Santa Monica.Sincerely,Hilton Santa Monica Hotel and Suites
by A verified traveler from Yucaipa
Posted 13 Jun 2024
Only stayed one night but the room was nice and it was pretty big. The layout of the room was a little strange but the decor and style was nice. The bathroom was big and the bed was very comfortable. We did get an ADA room not by choice but it would have accommodated anyone with the need of extra space or wider hallways and door openings. It was extremely close to the beach and looked like it was only 2 short blocks away to walk to the pier. We could see the ferris wheel from our window and probably the ocean if it wasn't overcast or foggy. The elevator up to the room was really neat with a glass on one side and the walkway to the room was open in the center so you could look down to the ground floor. Would definitely love to stay here again.
Comment from Hotel Management
17 Jun 2024 by HSM, Hotel Management
Hi Venesa,We would love to have you back with us and appreciate you taking a moment to celebrate how much you loved our home here by the water. From our spacious rooms to our wonderful location near that beach, it’s a pleasure to read that so much of what we have to offer made your stay unforgettable. Until we have the joy of welcoming you to Santa Monica again, we wish you wonderful travels!Sincerely,Hilton Santa Monica Hotel and Suites
by A verified traveler
Posted 13 Jun 2024
Our stay was fantastic! The valet staff were SO amazing and courteous! I personally loved the fact that the hotel was in a safe walking distance to the beach and pier. The entire hotel was super clean and very comfortable.
Comment from Hotel Management
17 Jun 2024 by HSM, Hotel Management
Hello Lisa,Thank you for celebrating our cleanliness, hospitality, and location! We’re glad that all of the above resonated with you. Anytime you’re in Santa Monica, know that we’d love to welcome you again. Sincerely,Hilton Santa Monica Hotel and Suites
by A verified traveler
Posted 12 Jun 2024
Bed so comfy.
Comment from Hotel Management
14 Jun 2024 by Hilton Santa Monica, Hotel Management
Hello Putip,Thank you for complimenting the quality of our beds! We’re glad that they enriched your visit. Our team eagerly awaits the next opportunity we’ll have to welcome you to Santa Monica.Sincerely,Hilton Santa Monica Hotel and Suites
by A verified traveler
Posted 11 Jun 2024
I loved the location of the hotel, everything was in walking distance! Staff was nice!
Comment from Hotel Management
14 Jun 2024 by Hilton Santa Monica, Hotel Management
Hello Kimberly,We appreciate your kind words and were glad to be of service to you! Anytime you’re in Santa Monica and are looking for a central, friendly place to call home, know that we’d be delighted to welcome you again.Sincerely,Hilton Santa Monica Hotel and Suites
by A verified traveler
Posted 10 Jun 2024
Stay was quiet, atmosphere was nice. Hotel was clean, updated and spacious.
Comment from Hotel Management
11 Jun 2024 by Hilton Santa Monica, Hotel Management
Hello Anjanee,Thank you for your kind words. We’re always warmed to know when our guests enjoy peaceful, memorable visits with us here near the beach. Until we have the joy of welcoming you again, we wish you the happiest of travels.Sincerely,Hilton Santa Monica Hotel and Suites
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Hilton Santa Monica, Hotel Management
Hi Ana,Thank you for your perfect feedback! We look forward to seeing you back in Santa Monica.Sincerely,Hilton Santa Monica Hotel and Suites
by A verified traveler
Posted 9 Jun 2024
Very clean facility. Friendly staff. The only downside is too far away from the beach.
Comment from Hotel Management
11 Jun 2024 by Hilton Santa Monica, Hotel Management
Hello Yu-Ling,Thank you for your perfect score! We’re about a 10-minute walk to the water but there are alternate transit options available in our area that can hasten that commute. Let us know if you’d like guidance on them when you’re next with us. Take care until that return!Sincerely,Hilton Santa Monica Hotel and Suites
by A verified traveler
Posted 7 Jun 2024
Room smelled musty
Had to be assertive with manager cuz breakfast was included in my stay but clerk said it wasn’t
Comment from Hotel Management
11 Jun 2024 by Hilton Santa Monica, Hotel Management
Hi Lisa,We were glad to have you and apologize if there was any disconnect in your accommodation’s inclusions. We trust all of that was sorted and hope that your overall stay impressed to the extent that you’d be excited to return. If there’s anything we can do to help streamline that next visit, don’t hesitate to reach out.Sincerely,Hilton Santa Monica Hotel and Suites
