Ratings based on 4,286 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Good
by A verified traveler
Posted 13 May 2024
The Silver Legacy is a shadow of its former self. There are hard working people who have little or no training. Food prices have gotten out of hand and put a damper on family meals. Machines are scarce. The magic is gone as you can feel them nickel and dime your wallet. Its convenient if you have a bowling tournament. But the love of just being at the Silver Legacy has died with COVID. I'll remember the good times, but wont be bacķ.
by A verified traveler
Posted 12 May 2024
it was convenient
by A verified traveler
Posted 11 May 2024
Housing keeping is unable to provide room service for hot water so I am prepare milk from baby formula.
by A verified traveler
Posted 11 May 2024
It was great
by A verified traveler
Posted 10 May 2024
Great location, central to downtown river walk district.
Comment from Hotel Management
10 May 2024 by Donald C. , Hotel Management
Thank you for the review.
by A verified traveler
Posted 9 May 2024
Great stay thanknyou
Comment from Hotel Management
10 May 2024 by Donald C. , Hotel Management
Thank you!
by A verified traveler
Posted 8 May 2024
The hotel was what I have always expected but seldom got. Everything was excellent!
Comment from Hotel Management
10 May 2024 by Donald C. , Hotel Management
Thank you! Were glad you enjoyed your stay with us!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Donald C. , Hotel Management
Thank you for the review.
by A verified traveler
Posted 8 May 2024
The hotel is fine, the rooms are small but nicely appointed and clean. Check in was easy, as was check out. Staff was helpful and pleasant. We weren’t thrilled with the downtown area as there are a lot of street people which is sad. Also the casinos at The Row are not very exciting, with older machines. The choices for regular food (breakfast & casual dinner) were limited.
Comment from Hotel Management
10 May 2024 by Donald C. , Hotel Management
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
