Ratings based on 870 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Great, walkable location on the river. Happy hour for guests. Beautiful setting. Super staff. Restaurant has good food.
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Jacquelyn, thank you for your wonderful feedback! The Kimpton RiverPlace Hotel team is thrilled you enjoyed our prime riverside location, happy hour, and beautiful surroundings. We're also pleased you appreciated the efforts of our team members and the quality of our restaurant. We're looking forward to welcoming you back for another great stay!
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
17 May 2024 by Customer Service, Hotel Management
Clint,Thank you for taking the time to provide a rating. Your feedback is important to us. If you have any specific comments or suggestions to share, we would love to hear from you. We're committed to improving our guests' experiences.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Customer Service, Hotel Management
Brian, it's fantastic to see a perfect score rating! At Kimpton RiverPlace Hotel, we aim to create memorable experiences, so we're thrilled to know you had such a pleasant stay. We hope to see you again soon. Safe travels until then!
by A verified traveler from Overland Park
Posted 5 May 2024
Comment from Hotel Management
8 May 2024 by Customer Service, Hotel Management
Anthony, we are thrilled to know you had an excellent experience at Kimpton RiverPlace Hotel. It's reviews like yours that make us strive to deliver nothing but the best every day. Our team members eagerly look forward to your next visit. Thank you for choosing us!
by A verified traveler
Posted 2 May 2024
Perfect in every way
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
Stefanie, it's wonderful to hear how much you enjoyed your visit to Kimpton RiverPlace Hotel. We work hard to ensure our guests have an exceptional experience, so your praise means a lot to us. Thank you for choosing our hotel and for your glowing review. We look forward to your next stay with us.
by A verified traveler
Posted 30 Apr 2024
I would have given the hotel 4-5 stars. I booked a king suite and it was nice, quiet & roomy. Everything was nice until I checked out. The guy at the front desk was extremely rude to me. I was just going over the bill and had every right to question a few things. A hotel is a hospitality job and he failed in that department. I won't be returning to this hotel. I want to fully enjoy my stay from start to finish.
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
Ronda, it seems that your stay had a promising start, but ended on an unsatisfactory note. We regret that your interactions during the billing process did not reflect the hospitality we strive to offer. Please rest assured that we take your feedback seriously and will address it with our team members to ensure an improved experience for all guests in the future. We truly hope you'll reconsider and give us another opportunity to serve you better.
by A verified traveler from Burbank
Posted 20 Apr 2024
Comment from Hotel Management
10 May 2024 by Customer Service, Hotel Management
Kevin, thank you for your high rating following your stay at Kimpton RiverPlace Hotel. It's wonderful to hear that your experience with us was a positive one. We hope to have the chance to welcome you back in the near future.
by A verified traveler
Posted 10 Apr 2024
Exceptional
Expensive but worth every $
Comment from Hotel Management
10 Apr 2024 by Customer Service, Hotel Management
Jack, it's fantastic to know you felt your stay at Kimpton RiverPlace Hotel was well worth it! We endeavor to provide an exceptional and valuable experience for our guests. We eagerly anticipate your next visit.
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
17 Apr 2024 by Customer Service, Hotel Management
Paul, thank you for your perfect score! We are overjoyed to hear that you enjoyed your stay at Kimpton RiverPlace Hotel. We eagerly await your next visit.
by A verified traveler
Posted 12 Mar 2024
Great service!
Comment from Hotel Management
12 Mar 2024 by Customer Service, Hotel Management
Kathryn, it's magnificent to know that you experienced exceptional service at Kimpton RiverPlace Hotel. Our team members strive to make each guest's stay memorable and your positive feedback is appreciated. We look forward to welcoming you back for another stellar visit.
