Ratings based on 1,449 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Excellent Hotel
Comment from Hotel Management
12 Jun 2024 by Laura, Hotel Management
Dear Brandon,Thank you for taking the time to provide your rating. We are delighted to hear that you had a 5-star experience while staying with us. We hope to have the pleasure of welcoming you back soon. Best regards,
by A verified traveler
Posted 10 Jun 2024
Great place to stay! Convenient walk to ballfield. Easy vallet parking.
Comment from Hotel Management
11 Jun 2024 by Jamie, Hotel Management
Dear Dawn,Thank you for your wonderful review of our Hyatt Regency Phoenix! We were delighted to hear that you had a great stay experience with us. It was great to hear that you found our valet parking simple, and our hotel's location convenient as well. Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest again in the future!Warm regards,Jamie
by A verified traveler
Posted 10 Jun 2024
Great location. Loved the breakfast options
Comment from Hotel Management
10 Jun 2024 by Laura, Hotel Management
Dear Maria,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that you were pleased with our breakfast offerings. We hope to have the opportunity to welcome you back next time you are in the Phoenix area. Best regards,
by A verified traveler
Posted 5 Jun 2024
Love love love
Comment from Hotel Management
6 Jun 2024 by Ana, Hotel Management
Dear Natasha,Thank you for staying with us while visiting Phoenix. We are delighted to hear that you enjoyed your stay. We look forward to seeing you again!
by A verified traveler
Posted 3 Jun 2024
Beautiful
Comment from Hotel Management
8 Jun 2024 by Tania, Hotel Management
Hello Saul,Thank you for the feedback. We appreciate you for visiting here at Hyatt Regency Phoenix.Best wishes,Tania
by A verified traveler
Posted 31 May 2024
It was comfortable and had plenty of spaces to lounge and eat
Comment from Hotel Management
31 May 2024 by Ana, Hotel Management
Dear Rani,We appreciate your feedback. It was a pleasure having you as a guest during your stay in Phoenix. We're delighted to hear you felt comfortable and enjoyed our dining options. We hope to welcome you back soon!
by A verified traveler
Posted 31 May 2024
Great hotel
Comment from Hotel Management
31 May 2024 by Ana, Hotel Management
Greetings Victor,Thank you for providing feedback. We're delighted to hear you enjoyed our hotel. We hope to see you again the next time you visit Phoenix.
by A verified traveler
Posted 28 May 2024
Really enjoyed the clean room and excellent service
Comment from Hotel Management
28 May 2024 by Lindsey, Hotel Management
Dear Parnaz,Thank you for taking the time to review our property. We are glad to see you enjoyed the cleanliness of your room and the stay was excellent during your stay. We look forward to welcoming you as our guest again!Warm Regards,
by A verified traveler
Posted 26 May 2024
We enjoy our annual stay cation at Hyatt Regency, thanks.
Comment from Hotel Management
27 May 2024 by Angela S, Hotel Management
Hello Deborah,Thank you for staying with us year after year and for your comments. We appreciate your loyalty and are honored to welcome you back each year. We look forward to your next visit. Best regards,Angela
by A verified traveler
Posted 24 May 2024
Our room was great. Overall, you can't go wrong here. A couple of nit-picks: 1) The windows don't do a great job of reflecting the heat ... our room was facing the morning sun and you could feel more heat than you would expect just being within a few feet of the CLOSED curtains - this could be WAY more efficient with the proper windows for the valley of the sun ... 2) The roof above the short half of the building (stops above the 8th floor) would be great for an outdoor reception space (or even a restaurant and/or play pool) ... totally wasted space and as is, a bit unsightly from the 9th floor and above ... it could be fantastic with the right decor!
Comment from Hotel Management
24 May 2024 by Janet, Hotel Management
Dear Erik,Thank you for taking time to provide feedback on our Hyatt Regency Phoenix. We are delighted to hear you liked your room and overall had a good experience. We regret to hear the windows did not do a great job of reflecting the heat. Your feedback is valuable and will be shared with our team for consideration on future hotel improvements. We hope to have the pleasure of welcoming you back for another stay at our hotel in the valley of the sun. Warm regards,
