Ratings based on 1,473 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Beautiful
by A verified traveler
Posted 31 May 2024
It was comfortable and had plenty of spaces to lounge and eat
Comment from Hotel Management
31 May 2024 by Ana, Hotel Management
Dear Rani,We appreciate your feedback. It was a pleasure having you as a guest during your stay in Phoenix. We're delighted to hear you felt comfortable and enjoyed our dining options. We hope to welcome you back soon!
by A verified traveler
Posted 31 May 2024
Great hotel
Comment from Hotel Management
31 May 2024 by Ana, Hotel Management
Greetings Victor,Thank you for providing feedback. We're delighted to hear you enjoyed our hotel. We hope to see you again the next time you visit Phoenix.
by A verified traveler
Posted 28 May 2024
Really enjoyed the clean room and excellent service
Comment from Hotel Management
28 May 2024 by Lindsey, Hotel Management
Dear Parnaz,Thank you for taking the time to review our property. We are glad to see you enjoyed the cleanliness of your room and the stay was excellent during your stay. We look forward to welcoming you as our guest again!Warm Regards,
by A verified traveler
Posted 26 May 2024
We enjoy our annual stay cation at Hyatt Regency, thanks.
Comment from Hotel Management
27 May 2024 by Angela S, Hotel Management
Hello Deborah,Thank you for staying with us year after year and for your comments. We appreciate your loyalty and are honored to welcome you back each year. We look forward to your next visit. Best regards,Angela
by A verified traveler
Posted 24 May 2024
Our room was great. Overall, you can't go wrong here. A couple of nit-picks: 1) The windows don't do a great job of reflecting the heat ... our room was facing the morning sun and you could feel more heat than you would expect just being within a few feet of the CLOSED curtains - this could be WAY more efficient with the proper windows for the valley of the sun ... 2) The roof above the short half of the building (stops above the 8th floor) would be great for an outdoor reception space (or even a restaurant and/or play pool) ... totally wasted space and as is, a bit unsightly from the 9th floor and above ... it could be fantastic with the right decor!
Comment from Hotel Management
24 May 2024 by Janet, Hotel Management
Dear Erik,Thank you for taking time to provide feedback on our Hyatt Regency Phoenix. We are delighted to hear you liked your room and overall had a good experience. We regret to hear the windows did not do a great job of reflecting the heat. Your feedback is valuable and will be shared with our team for consideration on future hotel improvements. We hope to have the pleasure of welcoming you back for another stay at our hotel in the valley of the sun. Warm regards,
by A verified traveler
Posted 24 May 2024
Had a great stay!!
Comment from Hotel Management
24 May 2024 by Betsy, Hotel Management
Dear Joseph, Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,
by A verified traveler from TUCSON
Posted 21 May 2024
Thanks
Comment from Hotel Management
22 May 2024 by Laura, Hotel Management
Dear Paulo S,Thank you so much for taking the time to provide your rating. We are happy to hear that you had a 5-star experience while staying with us. We hope to have the opportunity to welcome you back in the near future. Best regards,
by A verified traveler
Posted 21 May 2024
Perfect
Comment from Hotel Management
23 May 2024 by Tania, Hotel Management
Hello Elnora,Thank you for the 5-star rating, we are glad that you had a great stay. We hope to have the opportunity to have you as a guest with us again.Warm regards,Tania
by A verified traveler
Posted 20 May 2024
Was an OK property, much more for business than leisure.
Comment from Hotel Management
21 May 2024 by Angela S, Hotel Management
Hello Helen, Thank you for taking the time to share your feedback. We appreciate your choice to stay with us and hope you enjoyed your visit. We sincerely hope to welcome you back for another stay in the future. Best regards, Angela
