Ratings based on 613 Verified Reviews

3.8 out of 5
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 May 2024
it was ok but room was small bed was not comfotable
3 out of 5
by A verified traveler

Posted 19 May 2024
Terrible parking- over $45 a day - hard working people way to short of staff!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

Posted 17 May 2024
Staff was friendly and helpful. Hotel was clean and comfortable.
2 out of 5
by A verified traveler

Posted 16 May 2024
The front desk was woefully unprepared and negligent as to the basics of checking us in. The room we reserved, they said they didn’t have. Then they tried to up-sell me into a bigger room. After denying their offer, they put me in the original room I requested….which they originally said wasn’t available. The key cards didn’t work as well. They had to walk us to our room and let us in manually. Very disappointing.
3 out of 5
by A verified traveler

Posted 11 May 2024
Don’t like their front desk people Poor customer service Any thing else at this hotel is good
Comment from Hotel Management
14 May 2024 by Tamra AGM, Hotel Management
We appreciate your feedback and your visit to our Home2 / Tru by Hilton in Milwaukee's downtown. We value your candid criticism and will provide our team members with coaching and training opportunities as a result. We hope you give us another try the next time you're in the area, so we can provide you the experience you deserve.
3 out of 5
by A verified traveler

Posted 10 May 2024
property is in a good location, clean, people helpful.
Comment from Hotel Management
14 May 2024 by Tamra AGM, Hotel Management
We appreciate your feedback and your visit to our Home2 / Tru by Hilton in Milwaukee's downtown. We are grateful for your perfect review and hope to host you again for a wonderful stay in Milwaukee the next time you visit.
5 out of 5
by A verified traveler

Posted 2 May 2024
The property was exposed exactly what we expected which is all I could ask for.
Comment from Hotel Management
7 May 2024 by Tamra, AGM, Hotel Management
We appreciate your feedback and your visit to our Home2 / Tru by Hilton in Milwaukee's downtown. We are grateful for your perfect review and hope to host you again for a wonderful stay in Milwaukee the next time you visit.
5 out of 5
by A verified traveler

Posted 30 Apr 2024
👍
Comment from Hotel Management
2 May 2024 by Tamra, AGM, Hotel Management
We appreciate your feedback and your visit to our Home2 / Tru by Hilton in Milwaukee's downtown. We are grateful for your perfect review and hope to host you again for a wonderful stay in Milwaukee the next time you visit.
5 out of 5
by A verified traveler

Posted 30 Apr 2024
This Hotel was very nice. I look forward to visiting again
Comment from Hotel Management
2 May 2024 by Tamra, AGM, Hotel Management
We appreciate your feedback and your visit to our Home2 / Tru by Hilton in Milwaukee's downtown. We are grateful for your perfect review and hope to host you again for a wonderful stay in Milwaukee the next time you visit.