Ratings based on 1,595 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Staff has been wonderful
Comment from Hotel Management
6 Jun 2024 by GENERAL MANAGER, Hotel Management
Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations. We look forward to welcoming you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami
by A verified traveler
Posted 4 Jun 2024
It was my first time staying here and it wont be my last. The location is great, staff was so attentive and friendly-from front desk to housekeeping. While the building is not the newest, rooms were very comfortable. Will be back!
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
We appreciate the time you took to share your comments with other travelers regarding your stay at Hyatt Regency Miami. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to Miami, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. Thank you again for choosing us, and we all look forward to your return visit!Best Regards, Amir Blattner General ManagerHyatt Regency Miami
by A verified traveler
Posted 4 Jun 2024
The room has not microwave.
No self parking.
You have to pay for movies on TV
No coffee for guest.
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Thank you for reviewing your stay at our hotel. While we are glad your overall time with us was pleasant, we regret not meeting some of your expectations. Therefore, we are sorry you were unhappy with your room amenities. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable; we are always here to help. We appreciate your feedback and hope you will stay with us again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
by A verified traveler
Posted 2 Jun 2024
Staff at the hotel was excellent
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
by A verified traveler
Posted 30 May 2024
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by A verified traveler
Posted 30 May 2024
Excellent
by A verified traveler
Posted 29 May 2024
The staff were very friendly and accommodating. I would stay here again.
by A verified traveler
Posted 28 May 2024
Loved the hotel but staff was not very quick to help me or attend to me but I do understand as I do look to be of a lower class. However when arriving was dismissed and had to get someone’s attention while standing at front desk rather than being attended
by A verified traveler
Posted 28 May 2024
A great place to relax and chill
by A verified traveler
Posted 28 May 2024
The property was right on the water by the drawbridge. Great restaurants in the area, walkway on the water is great.
