Ratings based on 972 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Great stay. Clean room and complete amenities. Parking is also underground so it’s very safe.
by A verified traveler from Los Angeles
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by r, Hotel Management
Thank you Hoon. Best,Rick Jones
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
21 May 2024 by r, Hotel Management
Hello Reginia: sorry we disappointed you. If you have the chance we would love to hear how we could have made things better for you. Regards,Rick Jones
by A verified traveler
Posted 15 May 2024
I liked the cleanest it was
Comment from Hotel Management
21 May 2024 by r, Hotel Management
Thank you Jose. I will share your comments with our housekeeping team. Regards,Rick Jones
by A verified traveler
Posted 14 May 2024
The hotel was modern very clean and comfortable
The only down side was it's location which was in my view unsafe
However once inside it was very dafe
Comment from Hotel Management
21 May 2024 by r, Hotel Management
Hello Nigel: Glad you enjoyed your stay at our property. Happy we gave us a chance to earn your business. Regards,Rick Jones
by A verified traveler
Posted 13 May 2024
enjoyed excellent stay. nice and staffs kind
Comment from Hotel Management
21 May 2024 by r, Hotel Management
Thank you Sung Tae: I will share your comments with our team. They all take great pride in providing excellent customer care. Regards,Rick Jones
by A verified traveler
Posted 13 May 2024
Great place to stay at LA. It is very hard to find such a place with this decent price and location. Parking is not free but it is directly in the hotel basement and seems like a pretty safe place. The breakfast is very good and rooms are clean and neat. Great location, great price, and great stay experience.
Comment from Hotel Management
21 May 2024 by r, Hotel Management
Hello Yida: Thank you for your detailed review and great score. Regards,Rick Jones
by A verified traveler
Posted 13 May 2024
While the location of this "property" was conveniently located for my purposes, it wasn't the best hotel I've ever stayed at.
In Chinatown with nothing really around it.
Shower was very small and water pressure was non-existent.
Breakfast choices were limited with the pancake making machine out of order.
Comment from Hotel Management
21 May 2024 by r, Hotel Management
Sorry to have disappointed you.
by A verified traveler
Posted 10 May 2024
Safe area easy acess to downtown L. A. Great staff.
Comment from Hotel Management
21 May 2024 by r, Hotel Management
Thank you Pam. I will share your comments with our team. Regards,Rick Jones
by A verified traveler
Posted 9 May 2024
Loved it
Comment from Hotel Management
21 May 2024 by r, Hotel Management
Thank you Teresa: Glad you enjoyed your time with us. Regards,Rick Jones
