Ratings based on 950 Verified Reviews
3.0 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
The worst bed I've ever had the displeasure of not being able to sleep in. Also noisy. Also, the ad said 'continental breakfast included', but when we arrived there was a sign in the lobby saying "breakfast discontinued as of April 1". and no way to reach Vagabond management (I tried and tried)
AWFUL AWFUL AWFUL
Comment from Hotel Management
23 May 2024 by s, Hotel Management
Dear Ken,We're truly sorry for the inconvenience you experienced during your recent stay. Your feedback is invaluable to us, and we're taking immediate action to address the issues you raised. Please accept our sincere apologies, and we hope to have the opportunity to restore your faith in our services in the future.
by A verified traveler
Posted 21 May 2024
The staff was excellent.
Comment from Hotel Management
22 May 2024 by VB, Hotel Management
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by VB, Hotel Management
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.
by A verified traveler
Posted 20 May 2024
N/a
Comment from Hotel Management
21 May 2024 by FD, Hotel Management
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.
by A verified traveler
Posted 13 May 2024
It was scary, and the roof leaked on the bed all night
Comment from Hotel Management
14 May 2024 by VB, Hotel Management
We're deeply sorry to hear about your inconvenience . Your feedback is crucial to us, and we're already taking steps to address the issues you've raised. We are making renovations to the property and ensuring cleanliness and guest comfort are our top priorities and we regret falling short during your stay.
by A verified traveler
Posted 13 May 2024
The whole thing was just nasty. We got into our first apartment and the whole thing smelt of smoke and just felt musky which is funny because the one rule they have is to not smoke in the rooms. They moved us into a third floor room which we thought would be an upgrade but we were shocked to find the opposite. The bed was rock hard and the bed cover had a huge stain that looked like a piss stain. The blanket inside the cover had many cigarette burns and the sheets were coarse and rough. The tv was about 20 years old and the room lacked the common things found in normal rooms like a fridge, microwave, and even a safe. It was the bare minimum of everything and the shower was tough to figure out since they switched the cold and hot tubes so hot was cold and cold was hot. Just a terrible experience and woul never stay here again
Comment from Hotel Management
23 May 2024 by s, Hotel Management
Dear Tayvin,We're sincerely sorry to hear about your disappointing experience during your recent stay. Your feedback is concerning, and we apologize for falling short of your expectations. Rest assured, we take your comments seriously and will address the issues you raised promptly to ensure improvements are made. We hope you'll consider giving us another chance to provide you with a more pleasant stay in the future.
by A verified traveler
Posted 9 May 2024
😎
Comment from Hotel Management
10 May 2024 by S, Hotel Management
Thank you, Darlene! We're thrilled you had a fantastic experience See you again soon!
by A verified traveler from Chewelah
Posted 8 May 2024
Bed not great
Comment from Hotel Management
10 May 2024 by S, Hotel Management
Hi Alycia, thank you for your feedback. We're sorry to hear that the bed didn't meet your expectations. We continuously strive to improve our accommodations, and your input helps us do just that. We hope you'll give us another chance to provide you with a more comfortable stay in the future. Your satisfaction is our priority!
by A verified traveler
Posted 5 May 2024
Horrible service because of the double charge.
Our reservation was booked via Expedia.
However, the hotel charged on my credit card as well.
You need to keep your eye on credit card invoice if you stay this hotel
Comment from Hotel Management
14 May 2024 by VB, Hotel Management
We're sorry for the inconvenience you experienced. We'll address the payment issues immediately. If you have further concerns, please contact us directly.
by A verified traveler
Posted 29 Apr 2024
Good place to stay in Long Beach near the ocean.
Comment from Hotel Management
29 Apr 2024 by Habib, Hotel Management
Dear Guest.Thank you for choose our Hotel and also many thank for your good stay here and for good comments.Hope will see you again.Thank you
