Ratings based on 261 Verified Reviews

4.2 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Erbil

Posted 30 Dec 2023
Nice staff easy and near from fishes stores.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2023
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Nice place to stay!
3 out of 5
by A verified traveler

Posted 13 Sep 2023 on Hotels
Have stayed in capital hotel so many times and it was a pretty good hotel overall. But this visit makes me so upset. The stay was fine. When we were checking out, the housekeeper says there were a couple of make up stains on one of the towels. She tried to wash it with the shower gel that was left over and said it could not be washed off. We were told to pay 50 ringgit for the damage!! Or we can go to the laundromat nearby to have the towel cleaned at our own expense. When has it been the guest’s responsibility to wash the linen of the room?! Nevertheless I went to the supermarket, bought a bottle of normal laundry detergent and went up to the room to wash the towel. The so called unwashable make up stains were totally cleaned within 3 minutes of hand washing with a normal detergent. Hotel management, please look into this practice of asking your guests to wash the linen of the room. That’s YOUR responsibility!!!
4 out of 5
by A verified traveler from W. P. LABUAN

Posted 10 Jun 2023
Had a pleasant stay. No issues.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Mar 2023 on Hotels
5 out of 5
by A verified traveler

Posted 10 Mar 2023
Good destination
5 out of 5
by A verified traveler

Posted 1 Feb 2023
Great location to walk to the marina to go to the islands or a 10 minute walk to the boardwalk to get food and drinks.
3 out of 5
by A verified traveler

Posted 6 Feb 2020
Room 810 can't drain, almost flood in the bathroom...