Ratings based on 969 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Amazing hotel with impressive historic value!
Comment from Hotel Management
6 Jun 2024 by Charmaine, Hotel Management
Melissa, thank you for your wonderful feedback and five-star rating! We're thrilled you enjoyed our hotel's historic charm.
by A verified traveler
Posted 3 Jun 2024
Construction limited parking
Comment from Hotel Management
3 Jun 2024 by Charmaine, Hotel Management
Hi Kerrie, we apologize for any inconvenience caused by the construction and limited parking during your stay. Please note, the construction is a city project and it's not related to the hotel. We understand how frustrating this can be and are working to minimize its impact on our guests. For future stays, please contact our front desk for assistance with parking arrangements. We appreciate your understanding and patience.
by A verified traveler
Posted 2 Jun 2024
All aspects of this property were excellent, the conversion from a train station to a hotel was very nostalgic.
Comment from Hotel Management
3 Jun 2024 by Charmaine, Hotel Management
Thank you for your kind words! We're thrilled to hear that you enjoyed the nostalgic charm and unique conversion of our property from a train station to a hotel. We appreciate your positive feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by Charmaine, Hotel Management
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!
by A verified traveler from Arlington
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Charmaine, Hotel Management
Thank you for taking the time to leave a rating. Your feedback is valuable to us as we strive to improve our services. Please feel free to share any specific comments or suggestions. We hope to have the opportunity to welcome you back and provide a better experience in the future.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
6 Jun 2024 by Charmaine, Hotel Management
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
15 Jun 2024 by Charmaine, Hotel Management
Rene, we're glad to see you enjoyed your stay!
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
8 Jun 2024 by Charmaine, Hotel Management
Where words fall short, ratings do the job! Thank you for such gracious ratings. We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish guest like you by earning your business again.
by A verified traveler
Posted 20 May 2024
Great!!
by A verified traveler
Posted 19 May 2024
Love it here!
Comment from Hotel Management
19 May 2024 by Charmaine, Hotel Management
Josh, we're glad to see you enjoyed your stay!
