Ratings based on 1,570 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Super hotel
by A verified traveler
Posted 13 Jun 2024
The staff was very helpfull!
Comment from Hotel Management
13 Jun 2024 by Rebecca, Hotel Management
Hello Annette,Thank you for your recent visit to Hyatt Regency Houston. So happy you enjoyed your stay and the service from our wonderful team. It was our pleasure to welcome you and we hope to see you again.Warm regards,Rebecca
by A verified traveler
Posted 12 Jun 2024
limited parking and expensive
Comment from Hotel Management
13 Jun 2024 by Rebecca, Hotel Management
Hello Omar,Thank you for your feedback and recent stay at Hyatt Regency Houston. We will share all your feedback with our management team. We hope to have the opportunity to welcome you again.Warm regards,Rebecca
by A verified traveler
Posted 12 Jun 2024
Nice restaurants, room and service
Comment from Hotel Management
12 Jun 2024 by Laura, Hotel Management
Dear Brian,Thank you so much for your patronage and for the 5-star rating. We are happy to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back next time you are in the Houston area. Best regards,
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Dacia, Hotel Management
Hello Herminia,Thank you so much for your 5-star review. We are so happy to learn you had a great stay. We look forward to welcoming you back to Hyatt Regency Houston again.Kind regards,
by A verified traveler from Katy
Posted 9 Jun 2024
My stay was full of challenges. Being in home and having someone else entering the room ( same room for different people), tried to charge my card with booking paid and 30 minutes to clear situation. Not good experience
Comment from Hotel Management
10 Jun 2024 by Laura, Hotel Management
Dear Alexandre, We are so sorry to hear of your experience, and would like the opportunity to discuss this with you further. Please reach out to us on our social or chat channels for further assistance. We hope to hear from you soon. Best regards,
by A verified traveler
Posted 9 Jun 2024
Great!
Comment from Hotel Management
10 Jun 2024 by Laura, Hotel Management
Dear Mary, Thank you so much for the 5-star rating. We are delighted to hear that you had a great experience while staying with us. We hope to have the opportunity to welcome you back as our guest in the near future. Best regards,
by A verified traveler
Posted 9 Jun 2024
Very nice hotel downtown. Room was impeccably clean & comfortable, and the friendly service was top notch. Not many walkable restaurants on the weekend.
Comment from Hotel Management
10 Jun 2024 by Laura, Hotel Management
Dear Angela,Thank you so much for the 5-star rating. We are happy to hear that you were comfortable during your stay with us. We hope to have the pleasure of welcoming you back as our guest in the near future. Best regards,
by A verified traveler
Posted 9 Jun 2024
Very clean and spacious rooms
Comment from Hotel Management
10 Jun 2024 by Jamie, Hotel Management
Dear Luis,Thank you for your great review and rating for our Hyatt Regency Houston! We were delighted to see that you enjoyed your stay with us, and to hear that the cleanliness and spaciousness of your room was to your satisfaction. We hope to have the opportunity to welcome you back as our guest again in the future!Warm regards,Jamie
by A verified traveler
Posted 4 Jun 2024
all good
Comment from Hotel Management
5 Jun 2024 by Michaela, Hotel Management
Dear Carlos,I personally want to thank you for your patronage to us here at Hyatt Regency Houston. I am pleased you enjoyed your stay with us and thank you for your time and review. I look forward to a return visit at some point in the future. Have a great day!
