Ratings based on 1,532 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Betsy, Hotel Management
Dear Rich,Thank you for your feedback and rating. We hope that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,
by A verified traveler
Posted 19 May 2024
It was a very basic property. The check-in staff were great. Food choices were limited.
Comment from Hotel Management
20 May 2024 by Laura, Hotel Management
Dear Michele,Thank you for sharing your experience with us. Your feedback on our food options is noted, and we regret any frustration caused. Please know that your concerns will be addressed with our team to improve our services moving forward. We appreciate your acknowledgment of our great staff and regret that we fell short of your expectations. We value your loyalty, and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back and provide a more positive stay next time.Best regards,
by A verified traveler
Posted 19 May 2024
Great place to stay
Comment from Hotel Management
20 May 2024 by Laura, Hotel Management
Dear Alicia,Thank you so much for the 5-star rating. We are happy to hear that your stay with us was enjoyable, and we hope to have the pleasure of welcoming you back next time you are in the Houston area. Best regards,
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Betsy, Hotel Management
Dear Chris,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,
by A verified traveler
Posted 19 May 2024
Clean environment and rooms , very kind and attentive employees . We will stay again!
Comment from Hotel Management
21 May 2024 by Betsy, Hotel Management
Dear Christina,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and felt our employees were kind and attentive. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,
by A verified traveler
Posted 17 May 2024
Great service
Comment from Hotel Management
17 May 2024 by Shelly , Hotel Management
Dear Qun! Thank you for the wonderful rating and feedback. We are happy that you enjoyed your stay with us, and hope to welcome you back as our guest again soon! Warm Regards, Shelly
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by John, Hotel Management
Hello Justin,Thank you for adding this review score for our Hyatt Regency Houston. I am happy to see that you liked our hotel. I hope to see you here again soon.Best Regards,John
by A verified traveler
Posted 13 May 2024
We had a great stay.
Comment from Hotel Management
13 May 2024 by Gale, Hotel Management
Good evening, Denica,I am so glad you enjoyed your stay with us. We look forward to seeing you again in the near future.Warm Regards,
by A verified traveler from Houston
Posted 12 May 2024
My stay was amazing !!!
Comment from Hotel Management
13 May 2024 by Laura, Hotel Management
Dear Gabriela, Thank you so much for your patronage and for the 5-star rating. We love hearing that you had an amazing experience while staying with us. We hope to have the opportunity to welcome you back next time you are in the Houston area. Best regards,
