Ratings based on 1,302 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by JH, Hotel Management
Thank you for your four-star review - we appreciate it.We look to welcome you back soon!
by A verified traveler
Posted 16 Jun 2024
We had a great time. Staff was friendly and the free breakfast buffet with omelets was very good. Will stay again in the future.
Comment from Hotel Management
17 Jun 2024 by JH, Hotel Management
Thank you for your five-star review and kind words - we appreciate it. We look to welcome you back soon!
by A verified traveler
Posted 13 Jun 2024
The room was huge! Everyone was friendly and professional. Very clean and quiet!
Comment from Hotel Management
15 Jun 2024 by JH, Hotel Management
Thank you for your five-star review and kind words - we appreciate them. We hope to welcome you back soon!
by A verified traveler from Pasadena
Posted 10 Jun 2024
Nice room! Loved the happy hour and had a great breakfast! Enjoyable stay. Next to Discovery Green and the George R Brown , which had tons of shops and restaurants.
Only issue we had was in the hot tub.there was a hole that when my husband leaned against it, it made his back stick to it. He couldn't get free, so I had to pry him loose, using my fingers to break the vacuum. He said it didn't hurt, but he had a large red, swollen welt on his back for weeks, I'd be careful in the hot tub. Otherwise, it was a nice experience.
Comment from Hotel Management
15 Jun 2024 by JH, Hotel Management
Thank you for your four-star review and kind words - we appreciate them. I am so sorry to hear of the hot tub matter, We will inspect the hot tub to determine what the cause of that was and make any needed repair. We hope to welcome you back soon!
by A verified traveler
Posted 9 Jun 2024
The breakfast was amazing I will always pick a embassy suits because of that now the pool was nice rooms were nice and clean I have 0 complaints
Comment from Hotel Management
15 Jun 2024 by JH, Hotel Management
Thank you for your five-star review and kind words - we appreciate them. We hope to welcome you back soon!
by A verified traveler
Posted 7 Jun 2024
Nice clean and comfortable.
Comment from Hotel Management
7 Jun 2024 by JH, Hotel Management
Thank you for your five-star review and kind words.We look to welcome you back soon!
by A verified traveler from Arlington
Posted 4 Jun 2024
Extraordinary staff and well cleaned property. Everyone was friendly and welcoming.
Comment from Hotel Management
4 Jun 2024 by JH, Hotel Management
Thank you for your five-star review and for your kind words - we appreciate them.We look to welcome you back soon!
by A verified traveler
Posted 1 Jun 2024
Pretty good
Comment from Hotel Management
2 Jun 2024 by JH, Hotel Management
Thank you for your four-star review - we appreciate it. What can we do to earn five stars? We look to welcome you back soon!
by A verified traveler from Baton Rouge
Posted 31 May 2024
Comment from Hotel Management
2 Jun 2024 by JH, Hotel Management
Thank you for your five-star review - we appreciate it.We look to welcome you back soon!
by A verified traveler
Posted 30 May 2024
Not very pet friendly
Comment from Hotel Management
1 Jun 2024 by JH, Hotel Management
Thank you for your five-star review - we appreciate it! But why do you feel we are not pet friendly?We look to welcome you back soon!
