Ratings based on 603 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Waukesha
Posted 14 Jun 2024
The fridge is regular side and microwave, the bed just feels like home.
by A verified traveler
Posted 11 Jun 2024
Being downtown there's only so much that can be done outside. Inside there were an incredible number of dings, dents and chipped paint on doors and walls in the hallways. This made the property look run down. Our room was nice.
Comment from Hotel Management
12 Jun 2024 by Hotel Manager, Hotel Management
Dear Scott,Thank you for your feedback. We're glad to hear you enjoyed your room. We apologize for the condition of the hallways and understand how this could impact your perception of our property. Your comments about the dings, dents, and chipped paint are taken care of, and we will address these issues as soon as possible. We appreciate your honesty and hope to improve for your next visit, ensuring a more polished overall experience.Sincerely, Erica DiazGeneral Manager
by A verified traveler
Posted 10 Jun 2024
Old i c there trying to update
Comment from Hotel Management
11 Jun 2024 by Hotel Manager, Hotel Management
Dear Paul,Thank you for your observation. We're constantly striving to improve our facilities to meet the expectations of our guests. Your feedback is invaluable as we work towards modernizing our hotel. We appreciate your understanding and hope you'll notice positive changes on your next visit.Sincerely, Erica DiazGeneral Manager
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Hotel Manager, Hotel Management
Dear Kathryn,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Erica DiazGeneral Manager
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Hotel Manager, Hotel Management
Dear Jacob,Thank you so much for your amazing four-star rating! We are thrilled to hear that you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Erica DiazGeneral Manager
by A verified traveler
Posted 3 Jun 2024
Kinda looked like a jail, beds weren’t comfortable.
Comment from Hotel Management
3 Jun 2024 by Hotel Manager, Hotel Management
Dear Holden,Thank you for your kind feedback. We're sorry to hear that your experience didn't meet your expectations. Your comfort and satisfaction are important to us, and we apologize if the appearance of our property and the comfort of our beds fell short. We appreciate your feedback, and we'll certainly consider it as we work to improve our facilities and amenities. We hope to have the opportunity to welcome you back and provide a better experience in the future.Sincerely, Erica DiazGeneral Manager
by A verified traveler
Posted 1 Jun 2024
Building is dated. Can tell it is old and they have not made updates.
Sound transfer between units is bad. Can hear your neighbors take a leak or shift positions in bed.
Cool location downtown along the river, but random non-residents hang out in the parking lot looking into your vehicles. Makes you feel uneasy.
Not bad for the price but suggest somewhere different.
Comment from Hotel Management
3 Jun 2024 by Hotel Manager, Hotel Management
Dear Jonathan,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We understand the importance of maintaining our property to a high standard, and we regret if it fell short of your expectations. We'll certainly take your comments about sound transfer and security into consideration as we work to improve. Your comfort and safety are our top priorities, and we're sorry if we didn't meet those standards on this occasion. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Erica DiazGeneral Manager
by A verified traveler
Posted 1 Jun 2024
TV was a little mixed up and not a lot of options. Pool and hot tub were great!
Comment from Hotel Management
3 Jun 2024 by Hotel Manager, Hotel Management
Dear Barbie,We're glad to hear that you enjoyed our pool and hot tub during your stay! However, we apologize for any inconvenience regarding the TV options. Your feedback is valuable to us, and we'll certainly look into improving the TV setup to offer more options for our guests. We hope to welcome you back for another relaxing visit soon!Sincerely, Erica DiazGeneral Manager
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your 5-star review! We're thrilled to hear you had a wonderful stay with us. Your kind words motivate our team to keep providing excellent service. We look forward to welcoming you back soon!Sincerely, Erica DiazGeneral Managermitul.patel5@stayatchoice.comQuality Inn & Suites Downtown920-785-6864
by A verified traveler
Posted 28 May 2024
A lot of interior updates have been made. Great rooms. The exterior looks run down when pulling up.
Comment from Hotel Management
29 May 2024 by Hotel Manager, Hotel Management
Dear Jessica,Thank you for your great feedback. We're pleased to hear that you enjoyed the updates made to our interior and found the rooms great. However, we apologize for the appearance of the exterior, which may not have met your expectations upon arrival. Your feedback is valuable, and we'll consider it as we continue to improve our property. We hope to welcome you back for another pleasant stay in the future.Sincerely, Erica DiazGeneral Manager
