Ratings based on 453 Verified Reviews

4.0 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Jun 2024
Room was spacious though we can hear the closing of doors, flushing, turning on and off taps. The service staff are extremely courteous and the doorman offered great help in recommending places to visit.
2 out of 5
by A verified traveler from Toronto

Posted 6 Jun 2024
Although the staff were very nice and friendly, the place was really dirty. I won't be returning unless they improve the cleanliness.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
1 out of 5
by A verified traveler

Posted 19 Mar 2024
Cockroach on bedroom, yellow stains on shower floor, musky smell
3 out of 5
by A verified traveler from Shah Alam

Posted 15 Mar 2024
The executive suite do need proper maintainent especially the bath tub and water outflow system.
3 out of 5
by A verified traveler

Posted 25 Feb 2024
It’s an older building and outside downtown area. Restaurant in the hotel close early, front desk staff very friendly.
5 out of 5
by A verified traveler

Posted 11 Feb 2024
Very good hotel
1 out of 5
by A verified traveler

Not a present stay

Posted 26 Jan 2024 on Hotels
We have change 3 times.. sound proof horrible.. can hear water hammer sound when someone use the water... Toilet bowl was not properly secured.. last night power trip.. no power for half and hour.. then up floor people jump up and down have to call the front counter
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jan 2024
3 out of 5
by A verified traveler

Posted 28 Dec 2023
Water heater is not working and we have to change room, and upon moving into the new room, similar problem happened on the following night. Bedsheets and towels are stained and yellow. I dont think this hotel is rated as said.