Ratings based on 987 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Room was too dark to read or write at night time. Shower was not easy to control temperature. Same was air condition outlet. No pencil,paper and slippers.
Comment from Hotel Management
17 May 2024 by Bayview Hotel Georgetown, Hotel Management
Dear Shih Kun,Thank you for your review and for choosing our hotel. It was a pleasure having you with us. Your feedback has been shared with the respective head of departments for actions to be taken. Please accept our sincere apology for the shortcomings and inconvenience that you encountered. We hope this experience does not deter you from returning for your future stay with us.Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 6 May 2024
Highly recommend
Comment from Hotel Management
7 May 2024 by lclynne, Hotel Management
Dear Pam,My team and I are glad to know that you found our guestroom comfy and spacious, location strategic and most importantly, that your stay was well worth it. Our doors are always open for you and your family. Until we meet again, take care!Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 4 May 2024
It's a quite an old hotel and not sound proof at all.The water pressure is very low when taking a shower.
Comment from Hotel Management
6 May 2024 by lclynne, Hotel Management
Dear Hock Kee,Thank you for your time to write and share your stay experience. Noted on your feedbacks and our team had been briefed with further rectification to be made.We truly appreciate your support and hope to delight you again on your next visit to Penang. Best Regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 4 May 2024
Value for money hotel.
Comment from Hotel Management
6 May 2024 by lclynne, Hotel Management
Dear Hee Poh,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 1 May 2024
Nothing to add. All good.
by A verified traveler
Posted 28 Apr 2024
Highly recommended
Comment from Hotel Management
29 Apr 2024 by Bayview Hotel Georgetown, Hotel Management
Dear Parm,Thank you for taking the time to share your review. I am truly pleased that you have enjoyed your experiences with us. Your high recommendation for us is much valued. We hope you had a great time taking in the sights of Georgetown and enjoying a wonderful gastronomic adventure while in Penang. We are looking forward to seeing you again for many more visits should your travel brings you back to Penang.Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 15 Apr 2024
Goood
Comment from Hotel Management
16 Apr 2024 by lclynne, Hotel Management
Dear William,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 9 Apr 2024
It is not bad. But the celling of bathroom is mouldy.
The sound insulation is not good.
Comment from Hotel Management
12 Apr 2024 by lclynne, Hotel Management
Dear Peili,Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager
by A verified traveler
Posted 25 Mar 2024
We previously stayed at Bayview in 2019 and noticed that the property has deteriorated somewhat since then. Some major upgrades are needed to the rooms and furniture is ‘tired’ and worn. With some investment, this place could really improve. Whilst the staff is helpful and pleasant, I can’t recommend this as a good place to stay.
Comment from Hotel Management
25 Mar 2024 by Bayview Hotel Georgetown, Hotel Management
Dear Allan,Thank you so much for sharing your experience with us. First, I would like to apologize for the inconvenience that you faced during your stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property soon. We sincerely looking forward to serving you again.Best regards,Lynne ChoongHotel Manager
by A verified traveler from KLUANG
Posted 21 Mar 2024
Value for
The money
Comment from Hotel Management
22 Mar 2024 by lclynne, Hotel Management
Dear Lee,Thank you for making us your preferred hotel during your recent visit to Penang. We were pleased to have you as our guest and would be delighted to welcome your return again.Best regards,Lynne ChoongHotel Manager
