Ratings based on 193 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
It’s a cozy and quaint colonial style of accommodation, room is huge but the bathroom is a bit dated, needs an uplift. The staffs are very friendly, we enjoyed our stay during our short trip.
by A verified traveler from san jose
Posted 26 Apr 2024
The boutique hotel was nice with great air conditioning in our room. The staff was very attentive and helpful, and a free breakfast was provided.
by A verified traveler
Posted 1 Apr 2024
A wonderful stay! A beautiful little hotel in the centre of town. Lovely staff, lovely room, lovely experience. Enjoyed the touch of afternoon tea :)
by A verified traveler
Posted 20 Mar 2024
This small heritage hotel is a gem! It has great character, the rooms are lovely and the staff are all friendly, helpful and made us feel right at home. In addition the artwork and antiques in the main lobby and rooms are interesting and appealing. The hotel is on Love Lane which has a great mixture of restaurants and bars within a two minute walk- but the hotel itself is quiet. If you enjoy an experience instead of a typical standard hotel, you will love this place, we will definitely stay here again if we come back to Penang!
by A verified traveler
Posted 26 Dec 2023 on Hotels
by A verified traveler
Loving 23 Love Lane
Posted 25 Dec 2023 on HotelsWe had a divine experience in this wonderful hotel in the heart of George Town. The owner is kind and wants the very best for your stay. The staff is attentive. The rooms are also massive and the garden is cozy and a great place to relax after exploring Penang.
by A verified traveler
Posted 24 Oct 2023
Charming old building. Bathrooms need of a little update. But it’s overall was lovely and the staff were great.
by A verified traveler
Posted 24 Sep 2023
Beautiful hotel, great stay. Travelled here as a solo traveller for a couple of days following a work trip. Super helpful and welcoming team at 23 Love Lane.
by A verified traveler
Posted 4 Jul 2023 on Hotels
by A verified traveler from Rome
Posted 30 Mar 2023
Gorgeous little heritage boutique hotel, decorated with an eclectic mix of old and modern pieces of artwork. Bedroom and bathroom were huge and the breakfast, served in their restaurant, was excellent. Staff was wonderful and always very helpful! Location was perfect!