Ratings based on 193 Verified Reviews

4.6 out of 5
85% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Jun 2024
It’s a cozy and quaint colonial style of accommodation, room is huge but the bathroom is a bit dated, needs an uplift. The staffs are very friendly, we enjoyed our stay during our short trip.
5 out of 5
by A verified traveler from san jose

Posted 26 Apr 2024
The boutique hotel was nice with great air conditioning in our room. The staff was very attentive and helpful, and a free breakfast was provided.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
A wonderful stay! A beautiful little hotel in the centre of town. Lovely staff, lovely room, lovely experience. Enjoyed the touch of afternoon tea :)
5 out of 5
by A verified traveler

Posted 20 Mar 2024
This small heritage hotel is a gem! It has great character, the rooms are lovely and the staff are all friendly, helpful and made us feel right at home. In addition the artwork and antiques in the main lobby and rooms are interesting and appealing. The hotel is on Love Lane which has a great mixture of restaurants and bars within a two minute walk- but the hotel itself is quiet. If you enjoy an experience instead of a typical standard hotel, you will love this place, we will definitely stay here again if we come back to Penang!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Loving 23 Love Lane

Posted 25 Dec 2023 on Hotels
We had a divine experience in this wonderful hotel in the heart of George Town. The owner is kind and wants the very best for your stay. The staff is attentive. The rooms are also massive and the garden is cozy and a great place to relax after exploring Penang.
5 out of 5
by A verified traveler

Posted 24 Oct 2023
Charming old building. Bathrooms need of a little update. But it’s overall was lovely and the staff were great.
5 out of 5
by A verified traveler

Posted 24 Sep 2023
Beautiful hotel, great stay. Travelled here as a solo traveller for a couple of days following a work trip. Super helpful and welcoming team at 23 Love Lane.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2023 on Hotels
5 out of 5
by A verified traveler from Rome

Posted 30 Mar 2023
Gorgeous little heritage boutique hotel, decorated with an eclectic mix of old and modern pieces of artwork. Bedroom and bathroom were huge and the breakfast, served in their restaurant, was excellent. Staff was wonderful and always very helpful! Location was perfect!