Ratings based on 985 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
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Comment from Hotel Management
5 Jun 2024 by Vanessa Baggio, Hotel Management
Bonjour Nous aimerions vous remercier d’avoir pris le temps de répondre à notre sondage en ligne. Merci de votre 5 sur 5! Nous motivons à continuer à travailler fort pour offrir le meilleur séjour à nos clients. Nous vous remercions de votre confiance et espérons vous revoir bientôt.Veuillez recevoir nos plus cordiales salutations.Vanessa Baggio Directrice GeneraleComfort Inn Gatineau
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Vanessa Baggio, Hotel Management
Bonjour Nous vous remercions encore de nous avoir accordé votre temps et pour vos précieux commentaires. Nous vous en sommes sincèrement reconnaissants et espérons vous voir lors de votre prochaine visite à Gatineau.Veuillez recevoir nos plus cordiales salutations.Vanessa Baggio Directrice Comfort Inn Gatineau
by A verified traveler
Posted 2 Jun 2024
A bit overpriced.
Comment from Hotel Management
2 Jun 2024 by Vanessa Baggio, Hotel Management
BonjourMerci pour votre comentaire. Nous sommes ravis d'apprendre que votre séjour parmi nous vous a satisfait. Veuillez noter que nos prix peuvent varier en fonction de la demande, de la saison, des événements en ville, etc. Nous faisons de notre mieux pour offrir des tarifs compétitifs et ajustons nos prix en conséquence pour garantir une expérience satisfaisante à nos clients. Nous apprécions votre compréhension et espérons avoir l'occasion de vous accueillir à nouveau dans un futur proche. Cordialement, Vanessa Baggio Directrice Generale
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
2 Jun 2024 by Vanessa Baggio, Hotel Management
Bonjour Nous aimerions vous remercier d’avoir pris le temps de répondre à notre sondage en ligne. Nous vous remercions de votre confiance et espérons vous revoir bientôt.Veuillez recevoir nos plus cordiales salutations.Vanessa Baggio Directrice Comfort Inn Gatineau
by A verified traveler
Posted 28 May 2024
The complimentary breakfast was excellent and was simply great!!
Comment from Hotel Management
29 May 2024 by Vanessa Baggio, Hotel Management
Good morningWe're glad you enjoyed our free breakfast! Your positive feedback encourages us to maintain our high standards of quality and service. We will pass on your compliments to our team, who will certainly be delighted to receive them. We hope to see you again soon for another enjoyable experience. Thank you again for your kind comment!
by A verified traveler
Posted 27 May 2024
Front desk staff does not know much information when situation happens. I got a parking ticket for parking my car on the hotel lot. I even registered my vehicle at the front desk during my check in. Asked the front desk what the ticket was able they didn’t know a thing
Comment from Hotel Management
27 May 2024 by Vanessa Baggio, Hotel Management
Hello We sincerely apologize for any inconvenience you experienced regarding the parking situation. It's important to us that our guests have a seamless experience, and we regret that this was not the case for you. We will address this issue with our front desk staff to ensure better communication and assistance in similar situations in the future. Please feel free to contact us directly if there's anything further we can assist you with regarding the parking ticket. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us in the future.Cordially
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
16 Jun 2024 by Vanessa Baggio, Hotel Management
Bonjour Nous aimerions vous remercier d’avoir pris le temps de répondre à notre sondage en ligne. Merci de votre 5 sur 5! Nous motivons à continuer à travailler fort pour offrir le meilleur séjour à nos clients. Nous vous remercions de votre confiance et espérons vous revoir bientôt.Veuillez recevoir nos plus cordiales salutations.Vanessa Baggio Directrice GeneraleComfort In Gatineau
by A verified traveler
Posted 27 May 2024
I was pleasantly pleased by the breakfast and how nice and professional the staff was!
Comment from Hotel Management
27 May 2024 by Vanessa Baggio, Hotel Management
HelloThank you for your feedback.We are delighted to learn that you were pleasantly surprised by our breakfast and by the kindness and professionalism of our staff! Your satisfaction is our priority and we are happy to have been able to help make your stay as pleasant as possible. possible. We hope to have the pleasure of welcoming you again very soon!Cordially
by A verified traveler from Cherry Hill
Posted 21 May 2024
Comment from Hotel Management
16 Jun 2024 by Vanessa Baggio, Hotel Management
Bonjour Nous aimerions vous remercier d’avoir pris le temps de répondre à notre sondage en ligne. Les commentaires de nos clients sont très importants pour nous et votre participation nous aide à poursuivre nos efforts afin d’offrir un excellent service et un merveilleux séjour.Nous vous remercions de votre confiance et espérons vous revoir bientôt.Veuillez recevoir nos plus cordiales salutations.Vanessa Baggio Directrice Comfort Inn Gatineau
by A verified traveler
Posted 20 May 2024
Nice room - was double beds not queen size as expected however we were very comfortable. Really enjoyed being able to get coffee and a bite in the morning - very well stocked and clean facilities. I would definitely go back!
Comment from Hotel Management
21 May 2024 by Vanessa Baggio, Hotel Management
Dear DianeWe're glad to hear that you found our room comfortable and enjoyed our amenities! We apologize for any inconvenience regarding the bed size not meeting your expectations, but we're pleased to know that it didn't detract from your overall comfort. It's great to hear that you appreciated our well-stocked and clean facilities, especially our morning coffee and bites. Your positive feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!Cordially, Vanessa BaggioGeneral ManagerComfort Inn Gatineau
