Ratings based on 378 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
They put me in a room by saying that it s a perfect room. However, it was looking to the entrance of shopping mall and there was big noise of the air condition
Comment from Hotel Management
13 May 2024 by Ozlem, Hotel Management
Dear AHMET CELALETTIN,I'm truly sorry to hear about your experience with the room assignment at Address Downtown Hotel. Your comfort and satisfaction are our utmost priorities, and it's disappointing to learn that the room you were placed in did not meet your expectations.I completely understand how disruptive noise from the air conditioning and the view of a busy shopping mall entrance could detract from your overall experience. Please accept our sincere apologies for any inconvenience this may have caused during your stay.Your feedback is invaluable to us, as it helps us identify areas for improvement and ensure that similar issues are addressed promptly. I will personally relay your concerns to the relevant teams to investigate the room assignment process and take necessary steps to prevent such occurrences in the future.We genuinely appreciate your patience and understanding in this matter. Should you choose to stay with us again, please don't hesitate to reach out directly at frontoffice.shiftleader.addth@addresshotels.com in advance so that we can ensure your next visit is nothing short of exceptional. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in us.Regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler from Springfield Gardens
Posted 27 Apr 2024
Excellent experience, full of joy and fun. Furthermore, the hotel was perfect.
Comment from Hotel Management
29 Apr 2024 by Ozlem, Hotel Management
Dear Bader,Thank you for your positive rating of our Property!We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunAddress Downtown
by A verified traveler
Posted 3 Apr 2024
The best Location in downtow Dubai
Comment from Hotel Management
3 Apr 2024 by Ozlem, Hotel Management
Dear jaroslaw,Thank you for your positive rating on our Property.We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 13 Mar 2024
Comment from Hotel Management
3 Apr 2024 by Ozlem, Hotel Management
Dear Sem yaw,Thank you for your positive rating on our Property.We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler from Atlanta
Posted 12 Mar 2024
It is a great hotel in the middle of downtown
Comment from Hotel Management
14 Mar 2024 by Ozlem, Hotel Management
Dear Hunter,Thank you for your positive rating on our property.We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 10 Feb 2024
Fantastic
Comment from Hotel Management
12 Feb 2024 by Ozlem, Hotel Management
Dear george,Thank you for your positive rating on our Property.We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler from Falls Church
Posted 2 Feb 2024
The hotel was like a dream, excellent service and beautiful views. Its location is strategic, we didn’t have to deal with any traffic as we were able to walk everywhere.
Comment from Hotel Management
8 Feb 2024 by Ozlem, Hotel Management
Dear Lama,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your stay at our hotel was like a dream, and that you enjoyed excellent service and beautiful views. Our team takes great pride in providing exceptional experiences for our guests, and it's truly rewarding to know that we met your expectations.We're delighted that our strategic location added to the convenience of your stay, allowing you to explore the surroundings on foot without having to deal with any traffic. It's our goal to make our guests' stays as enjoyable and stress-free as possible.Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay in the future.Regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 30 Jan 2024
Comment from Hotel Management
21 Mar 2024 by Ozlem, Hotel Management
Dear Douha,Thank you for your positive rating on our Property.We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
17 Jan 2024 by Ozlem, Hotel Management
Dear Reuben,Thank you for your positive rating on our property.We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
14 Jan 2024 by Ozlem, Hotel Management
Dear Nawaf,Thank you for your positive rating on our property.We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
