Ratings based on 1,083 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Eaton
Posted 16 Jun 2024
Overall very nice stay. Was on a high floor, as requested, but possibly due to this, our room was very warm and wouldn't get under 71 degrees. This made sleeping a little uncomfortable, but everything else was amazing!!
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Katie,Thank you for joining us on your trip to Cincinnati. We're pleased to know you had an enjoyable overall experience! Your feedback about the room temperature will be shared with maintenance to ensure everything functions as it should and any necessary adjustments are made promptly. It was a pleasure having you here, and we hope you return soon. Best,Team Hyatt Cincinnati
by A verified traveler
Posted 15 Jun 2024
Everything at this property was great. It was quiet, clean, and just what we needed. Only dislike for me was having to pay for parking which was an extra 18.50 a night. Should at least have a parking voucher or something.
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Jason,Thank you for your feedback! It's good to hear that you enjoyed our quiet and clean environment. We also understand your concern about the parking and will take your suggestion into consideration. Our team looks forward to welcoming you back and ensuring another pleasant stay.Best,Team Hyatt Cincinnati
by A verified traveler from Georgetown
Posted 15 Jun 2024
Nice facility. Not so great service. The location was good and it was clean and updated. However, the room was hot and the thermostat could not be changed, Additionally, there was no ice on our floor and the front desk was not helpful. Vending on our floor was completely empty as well. Valet parking was super slow. An ok place to stay but not a lot of service. Glad we were there only one night. Hopefully we just caught them on a bad day.
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Denise,Thank you for staying with us and for offering your feedback. We are pleased to hear you found our location to be amenable to your needs and that you found the property to be clean and nicely updated. However, we regret that all aspects of your stay did not measure up to what you expected. We hope you will give us an opportunity to exceed your expectations the next time you are in Cincinnati!Best,Team Hyatt Cincinnati
by A verified traveler
Posted 15 Jun 2024
The 24 hour market is an amazing idea
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Susan,Thank you for choosing Hyatt Regency Cincinnati and sharing your kind review. We are delighted you were impressed with our 24-hour market and look forward to welcoming you back for another great visit.Best,Team Hyatt Cincinnati
by A verified traveler
Posted 10 Jun 2024
Great
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Dear Virginia,We're delighted you enjoyed your stay at Hyatt Regency Cincinnati! Please come see us again soon.Best,Team Hyatt Cincinnati
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 10 Jun 2024
The staff was accommodating and the hotel was conveniently near the theater and dining.
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Dear Bahiyah,Thank you for choosing Hyatt Regency Cincinnati. It's fantastic to know you found our staff accommodating and hotel conveniently located near the theater and dining. Should your travels bring you back this way, we would be honored for another opportunity to host you again. Best,Team Hyatt Cincinnati
by A verified traveler
Posted 6 Jun 2024
We were there to see two Reds games in two days. They kept our luggage on day 2 and we left our car in valley parking. Staff was friendly and helpful. Hotel was in reasonable walking distance.
Comment from Hotel Management
7 Jun 2024 by General Manager, Hotel Management
Dear Shawn,Thank you for all of your kind comments and for choosing to stay with us. We are so happy to hear that you thoroughly enjoyed our friendly staff, and we hope that you enjoyed the games. We look forward to your next visit!Best, Team Hyatt Cincinnati
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 4 Jun 2024
Hi
Comment from Hotel Management
6 Jun 2024 by General Manager, Hotel Management
Dear Akberom,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back to Hyatt Regency Cincinnati soon for another great stay.Best,Team Hyatt Cincinnati
