Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rochester
Posted 26 May 2024
Great location for events at the convention center. Restaurants are close as well as the baseball stadium. Very clean rooms and comfortable bed.
by A verified traveler from Watertown
Posted 26 May 2024
Quiet and clean
by A verified traveler
Posted 25 May 2024
They did not clean up the room after the last people.There was still food in the fridge.
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 19 May 2024
Pool was very nice and clean, room was clean. Small area of carpet that was coming up between the tile and carpet but it didn’t interfere with our stay. Beautiful view. We were able to walk down to the naval area no problem.
by A verified traveler
Posted 17 May 2024
by A verified traveler
Posted 4 May 2024
Facility clean and updated. However, windows need heavy drapes as only sheer lightweight ones in place. Not an issue if you are getting up at daybreak. Just don't plan on sleeping in. Staff very good. Location very convenient to courts/government/banks/library/offices. Very little retail left in DT Buffalo anymore.
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 1 May 2024
Staff at restaurant were very friendly at breakfast and also at the bar in the evening. My family stayed there for my nephew's graduation. My Sister has cancer and has been very sick for a long time, but at your bar I saw her smile and laugh for the first time in at least 3 years! Thank you so much for a wonderful family experience!
