Ratings based on 1,068 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Friendly greeting at the front desk. Clean room. Free breakfast. Free coffee and tea throughout the day. Perfect place to stay.
Comment from Hotel Management
18 Jun 2024 by William Collins, General Manager, Hotel Management
Greetings Lakisha, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and we're thrilled to hear that you enjoyed your stay with us and appreciated the friendly greeting at the front desk, the cleanliness of your room, and the complimentary breakfast and beverages. It's fantastic to know that you found our hotel to be the perfect place to stay. Your kind words mean a lot to our team, and they motivate us to keep providing the best service possible. We hope to welcome you back soon for another excellent experience! Thank you again and have a terrific Tuesday!
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by William Collins, General Manager, Hotel Management
Greetings Alexandra, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave us a review! We're delighted to hear that you had a pleasant stay and rated us 4 out of 5 stars. We always strive to provide an exceptional experience for our guests, and your feedback is invaluable in helping us achieve that. If there's anything specific you think we could improve upon to make your next stay even better, please do not hesitate to share. Your suggestions are greatly appreciated and will be taken into consideration to enhance our services. We hope to welcome you back soon and earn that fifth star from you! Thank you and have a terrific Tuesday ahead!
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
17 Jun 2024 by William Collins, General Manager, Hotel Management
Greetings Monica, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave us a perfect 5/5 review. We would love to hear further details about how your stay went! We look forward to seeing you the next time you find yourself in the Downtown Brooklyn area. Thank you again and have a most marvelous Monday!
by A verified traveler
Posted 12 Jun 2024
We loved the staff from the moment we checked in to the day we checked out. They were extremely kind and courteous all the time. Thank you for helping us get another room close to our first room.
Comment from Hotel Management
12 Jun 2024 by Crystal, Hotel Management
I'm delighted to hear that you had such a positive experience with our staff! Providing excellent service and ensuring our guests feel comfortable is always our top priority. It's great to know that we could accommodate your request for another room close to your initial one. We appreciate your kind words and hope to welcome you back again soon!
by A verified traveler from Fredericksburg
Posted 11 Jun 2024
Recommend refrigerator in room
Comment from Hotel Management
11 Jun 2024 by William Collins, General Manager , Hotel Management
Greetings Garrett, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your wonderful review! We are thrilled to hear that you had such a positive experience during your stay with us. Our team strives to provide exceptional service and create memorable experiences for all our guests, and it's incredibly rewarding to know we achieved this during your visit. We hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything more, we can do to make your next stay even better, please don't hesitate to let us know. Thank you again and have a terrific Tuesday!
by A verified traveler
Posted 10 Jun 2024
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Comment from Hotel Management
10 Jun 2024 by William Collins, General Manager, Hotel Management
Greetings Amy, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave such a wonderful 5-star review! We are thrilled to hear that you enjoyed your stay with us. If there is anything specific you particularly enjoyed or any staff members who stood out, please feel free to share. We love hearing feedback that helps us continue to improve and recognize our team members for their hard work.We look forward to welcoming you back on your next visit. Should you need any assistance with future reservations or have any special requests, do not hesitate to contact us. Thank you again and have a marvelous Monday!
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by William Collins, General Manager, Hotel Management
Greetings Tiffany, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for for taking the time to rate your recent stay with us. We appreciate all feedback, as it helps us improve our services and provide a better experience for our guests. We're sorry to see that your stay did not fully meet your expectations. Your satisfaction is very important to us, and we would love to hear more about what we could have done better. Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Have a most marvelous Monday!
by A verified traveler
Posted 5 Jun 2024
Great place
Comment from Hotel Management
7 Jun 2024 by William Collins, General Manager , Hotel Management
Greetings Nathaniel Charles, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave us a 5/5 review! We're thrilled to hear that you had a great experience at our hotel. Your kind words are very much appreciated by our entire team.We hope to have the pleasure of welcoming you back soon for another wonderful stay.
by A verified traveler
Posted 4 Jun 2024
Not bad
Comment from Hotel Management
9 Jun 2024 by Crystal, Hotel Management
I'm sorry to hear that your experience with us was only average. We appreciate your feedback and would love to learn more about how we can improve. If there are specific areas where you feel we fell short, please don't hesitate to let us know. We're committed to providing excellent service and ensuring all our guests have a memorable stay. Thank you for choosing us, and we hope to have the opportunity to exceed your expectations in the future.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by William Collins, General Manager , Hotel Management
Greetings Ashwin, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your wonderful 5/5 review! We're delighted to hear that you had such a positive experience with us. Your kind words about our staff and location are greatly appreciated. We look forward to welcoming you back on your next visit! Thank you again and have a terrific Tuesday!
