Ratings based on 398 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
We were never notified that the pool was under maintenance prior to our stay and weren’t told at checking. We happened to see a sign in the elevator after we got our room keys! The only reason we stayed was to relax by the pool and celebrate our anniversary!
We heard the wind blowing against the window all night, so we got no sleep.
by A verified traveler
Posted 9 Jun 2024
Our room has a dirty bathroom floor with visible dirty boot prints. We let the front desk know and asked for it be cleaned while we out to dinner. Came back a couple hours later and the floor hadn’t been clean. Called down the front desk multiple time and no one answered. Seriously question what else has not been cleaned.
by A verified traveler
Posted 9 Jun 2024
Very nice and helpful staff. The pool is amazing.
Comment from Hotel Management
9 Jun 2024 by Amanda, Hotel Management
Thank you for your review! We hope to have you back with us again.
by A verified traveler
Posted 9 Jun 2024
Great location. Very friendly staff. Parking not great
by A verified traveler
Posted 1 Jun 2024
Quiet n clean
Comment from Hotel Management
2 Jun 2024 by Amanda, Hotel Management
Thank you for your review! We hope to welcome you back soon.
by A verified traveler
Posted 19 May 2024
Check in person was great. Valet person was great. All the rooftop bar staff is attentive and full of personality. Definitely recommend.
Comment from Hotel Management
19 May 2024 by Amanda, Hotel Management
Thank you for your feedback! We hope you stay with us again soon!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
9 Jun 2024 by Amanda, Hotel Management
Thank you for your review! We hope to have you back with us again.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
19 May 2024 by Amanda, Hotel Management
Thank you for your feedback. We hope we get the chance to welcome you back in the future and improve your experience.
by A verified traveler
Posted 16 May 2024
Unless your driving a car there’s nowhere to park this place is valet only and they screw you for $40 a night. If you drive a truck I was told I’d have to park in front of a home in the neighborhood. This place sucks. Burn holes in the carpet. Bathroom lighting was horrible. One would think that a Kimpton would have a real shower instead of a tub. There’s a Springhill Suite close by an 10 times nicer.
Comment from Hotel Management
19 May 2024 by Amanda, Hotel Management
We value your feedback in order to improve our hotel and provide a better experience for our guests. We hope we get the chance to welcome you back in the future.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
19 May 2024 by Amanda, Hotel Management
Thank you for your feedback. We hope we get the chance to welcome you back in the future and improve your experience.
