Ratings based on 970 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Really nice Hotel but keep in mind Parking overnight is 60$.
Comment from Hotel Management
7 Jun 2024 by Customer Service, Hotel Management
Manjinder, thank you for your kind words about the Hampton Inn & Suites Austin Downtown Convention Center. It's wonderful to hear you enjoyed your stay. Parking in downtown areas can sometimes come with additional costs, and we appreciate your understanding. We look forward to welcoming you back on your next visit to Austin!
by A verified traveler
Posted 30 May 2024
Excellent customer service, the hotel had everything we needed and an amazing walkable location!
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Talia, thank you for your wonderful review! The team at Hampton Inn & Suites Austin Downtown Convention Center is delighted to hear that you enjoyed our customer service and convenient location. We look forward to welcoming you back soon!
by A verified traveler
Posted 29 May 2024
lovely decoration in lobby
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Lillian, thank you for your kind words! The Hampton Inn & Suites Austin Downtown Convention Center takes pride in its welcoming and beautifully decorated lobby. We're delighted that you enjoyed it and hope to see you again soon!
by A verified traveler from Bullhead City
Posted 24 May 2024
Staff members were courteous and professional. Easy to walk to dining and 6th street.
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Rhonda, thank you for your wonderful feedback. The team at Hampton Inn & Suites Austin Downtown Convention Center is delighted you found our location convenient and appreciated the professionalism of our team members. We're looking forward to welcoming you back.
by A verified traveler
Posted 19 May 2024
An excellent choice for us to go to a show at the nearby ACL Moody Theater. The hotel was clean and had everything we needed. Guests should carefully look at the parking situation as the hotel has no self parking and overnight valet is $57 a night. This made an exceptional rate change to only a good rate.
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Steven,Thank you for choosing Hampton Inn & Suites Austin Downtown Convention Center. It's wonderful to hear that your stay was excellent and that our location was convenient for your visit to the ACL Moody Theater.We appreciate your feedback about the parking situation and will share your comments with our management team. We hope to welcome you back on your next visit to Austin.Best regards,Hampton Inn & Suites Austin Downtown Convention Center
by A verified traveler
Posted 19 May 2024
Very clean, modern and professional staff.
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Stephen, thank you for your wonderful feedback! The team at the Hampton Inn & Suites Austin Downtown Convention Center is delighted to hear that you enjoyed the modern and spotless facilities. We look forward to welcoming you back again soon!
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Patrick, thank you for choosing Hampton Inn & Suites Austin Downtown Convention Center. We're glad to see you had a positive experience. We hope to welcome you back soon for another great stay!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Matt, it's fantastic to see you had a memorable stay at Hampton Inn & Suites Austin Downtown Convention Center. We're looking forward to having you with us again in the future.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by Customer Service, Hotel Management
Rebecca, it's great to see you enjoyed your stay at the Hampton Inn & Suites Austin Downtown Convention Center. We sincerely appreciate your positive rating and hope to welcome you back in the near future.
by A verified traveler
Posted 10 May 2024
Awesome property, location and customer service. Checking out and requesting our car was a breeze.
Comment from Hotel Management
11 May 2024 by Customer Service, Hotel Management
Irma, it's fantastic to hear that your stay at Hampton Inn & Suites Austin Downtown Convention Center was so seamless. It delights us that our prime location, superior service, and smooth check-out process added positively to your experience. We eagerly anticipate your next visit!
