Ratings based on 1,472 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Close to everything I wanted to do
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Dujuan, thank you for sharing your positive experience at Hyatt House Atlanta/Downtown. It’s great to hear our location met your needs. We hope your travels bring you back to us soon!
by A verified traveler
Posted 3 Jun 2024
Privacy and great for those who need to be at the GWCC
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Ka'sha, thank you for your review! Hyatt House Atlanta/Downtown is pleased to know you enjoyed the privacy and found our location convenient for your visit to the GWCC. We hope to welcome you back soon.
by A verified traveler
Posted 1 Jun 2024
The room was just what we needed and so close to the Aquarium. We were surprised by the Valet parking. I don’t remember reading that in the hotel description.
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Amanda, thank you for sharing your positive experience at Hyatt House Atlanta/Downtown. It's great to hear that the room met your needs and that you enjoyed the proximity to the Aquarium. Your feedback regarding the valet parking will be noted for better clarity in our description. We're looking forward to welcoming you back!
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Sanford, thank you for your positive rating of Hyatt House Atlanta/Downtown. We're glad you had a good experience with us and hope to welcome you back soon!
by A verified traveler
Posted 28 May 2024
Nice properties to stay at and park. Easy shuttle to airport.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Jessica, the team at Hyatt House Atlanta/Downtown is thrilled to hear you enjoyed your stay and found the shuttle service convenient. We hope to welcome you back soon!
by A verified traveler
Posted 28 May 2024
It was clean, safe, good Internet, good breakfast.
On the negative, they only change the linens every other day.
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Marshall, thank you for sharing your experience at Hyatt House Atlanta/Downtown. We're glad to hear you enjoyed the cleanliness, safety, internet, and breakfast. Your feedback regarding the linen service has been noted. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 27 May 2024
No parking available for customers parking free
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Tai, thank you for your feedback. We are pleased you chose to stay at Hyatt House Atlanta/Downtown. We understand your concerns regarding parking and appreciate your patience. We're always striving to improve. We hope to welcome you back in the future.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Lilianne, thank you for your feedback. The team at Hyatt House Atlanta/Downtown is delighted you enjoyed your stay. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
Thanks for the feedback, Kathleen.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.
by A verified traveler
Posted 23 May 2024
Very friendly staff
Comment from Hotel Management
23 May 2024 by Customer Service, Hotel Management
Mike,Thank you for sharing your experience at Hyatt House Atlanta/Downtown. It is wonderful to hear that our team members were very friendly. We look forward to welcoming you back soon.
