Downstate New York hotel rooms a the CitizenM Hotels

"Checked in with Lilly and she was delightful. We had great service in the open Dining on the 8th floor. Michael at the M Club was so helpful and pleasant, and the room was great. We also liked our view. We came last year at the same time and it was great, also. We will see you again. "

"front desk staff, door attendants and valet were an outstanding complement to you hotel. "

"The stay was absolutely amazing , my second time staying here and they upgraded my room free of charge ! It was a fantastic experience, close to everything very friendly. "

"The staff was great, especially the concierge who looked for light dining options for us after 10pm. Great customer service!"

"Excellent"

"Wonderful!"

"This was a busy location but the staff was efficient and friendly. The lines were handled promptly and the accommodations were excellent. "

"Courteous staff "

"Clean rooms"