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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.7/5 Exceptional
1,560 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationTimes Square3 min walk
Popular LocationRadio City Music Hall6 min walk
Popular LocationBroadway6 min walk
AirportNew York, NY (JFK-John F. Kennedy Intl.)35 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 14 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, City View (High floor)

    4.5/5 guest room rating

    Room amenities

    • 14 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, City View (High floor)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

New York

Located in New York's Midtown neighbourhood, citizenM New York Times Square is in the city centre and near a metro station. Broadway Theatre and Gershwin Theater are cultural highlights, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. Check out an event or a game at Madison Square Garden, and consider making time for American Dream Meadowlands, a top attraction not to be missed. Our guests love the hotel's central location for the sightseeing. It's also convenient for public transport: 49th St. Station is 5 minutes by foot and 50 St. Station (Broadway) is 5 minutes.

Visit our New York travel guide
Map
Popular Location

What's nearby

  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Broadway - 6 min walk
  • Rockefeller Center - 7 min walk
  • Museum of Modern Art - 10 min walk

Getting around

  • 49th St. Station - 5 min walk
  • New York W 32nd St. Station - 19 min walk
  • New York, NY (JFK-John F. Kennedy Intl.) - 34 min drive

Restaurants

  • Where to eat
  • CanteenM grab and go – Open daily. Open 24 hours.
  • CloudM – Open daily.

About this property

citizenM New York Times Square

4-star New York hotel in Midtown, walk to Broadway Theatre
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli and coffee/tea in a common area. All 230 soundproofed rooms feature free WiFi and iPads. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include premium bedding and rainfall showerheads.
CitizenM New York Times Square offers 230 forms of air-conditioned accommodation with iPads and laptop-compatible safes. Beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
Parking nearby: USD 45 per day

Food and drink

Buffet breakfast available for a fee daily 6 AM–11 AM: USD 9.95 per person
1 restaurant and 1 coffee shop/cafe
2 bars/lounges
Coffee/tea in a common area

Things to do

24-hour fitness centre

Family friendly

Snack bar/deli
Soundproofed rooms

Conveniences

Lift

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Languages spoken

English

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Climate control (heating)
Hypo-allergenic bedding
Premium bedding

Bathroom

Hairdryer
Hydromassage showerhead
Shampoo
Shower
Soap
Toilet paper

Entertainment

43-inch smart TV
Digital channels
iPad

Food and drink

Free bottled water

More

Desk
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Soundproofing

Policies

Check-in

Check-in between 2:00 PM and 3:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 9.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Nearby parking fee: USD 45 per day
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
  • Tax ID - MRMDUS33.
  • Parties and events are allowed on site. Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property

Frequently asked questions

Can I cancel my reservation for free at citizenM New York Times Square and receive a full refund?
Yes, citizenM New York Times Square offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM New York Times Square cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at citizenM New York Times Square?
As of Jul 5, 2020, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on Jul 12, 2020 start from P6,891, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at citizenM New York Times Square?
Check-in is from 2:00 PM to 3:00 AM.
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for USD 69 (subject to availability).
Where is this hotel located?
Located in Midtown, this boutique hotel is steps away from Ambassador Theatre, Gershwin Theater and Winter Garden Theatre. Broadway Theatre and Times Square are also within 5 minutes. 49th St. Station and 50 St. Station (Broadway) are within a 5-minute walk.

Guest reviews

Overall score and ratings for citizenM New York Times Square

4.7
Exceptional
5 - Excellent
1,224
4 - Good
272
3 - Okay
42
2 - Mediocre
15
1 - Poor
7
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a nice property that is clean with friendly staff. However, I found the decor and concept a little over the top, like they are trying a little too hard to be cool. Maybe I'm getting old (at 41), but it's very M for millennial (they told me the M stands for "me"). I'd stay here in a pinch again, but not because the hotel spoke to "me."

Stayed 1 night in Jun 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in May 2020

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Stayed 1 night in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great location! Great stay!

    CitizenM inTimes Square made the most of a tight space- had everything we needed, great water pressure and the first time we’ve had a king size bed in NYC!!!! Everything in the room was easily controlled from the IPad: temperature, lighting, blinds and TV. The location was fabulous! Easy check-in and check-out. Found a parking lot right across the street! will definitely stay here again when we go back to NYC.

    Stayed 1 night in Feb 2020