Ratings based on 729 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
I would have said excellent for everything, except that my room was not made up. I stayed two nights, and no new towels or bed made. I had the do not disturb sign on until I left at about 11am. I returned at 8pm to an unmade bed!
The breakfast however was quite good.
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Sylvia, Thank you for sharing feedback on The Garrison Hotel. We are pleased to know that you enjoyed your stay overall. As for our housekeeping service, we offer the service upon request as most guests still prefer not to have daily cleaning. We wish you had mentioned this to our front desk, who would have been happy to send someone from our housekeeping team. Thank you once again, and we hope to see you back here very soon. Sincerely,Tonia Mays, General Manager
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
15 Jun 2024 by General Manager, Hotel Management
Dear Susan, We appreciate you taking the time to leave your positive rating regarding your recent visit to The Garrison Hotel. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely, Tonia Mays, General Manager
by A verified traveler from Framingham
Posted 2 Jun 2024
A nice hotel in a convenient location.
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Dear Jaclyn, Thank you for sharing feedback on your recent stay with us at The Garrison Hotel. We are pleased to hear that you found our location convenient for all your needs. Thank you again for your kind review and we hope to welcome you back soon.Sincerely,Tonia Mays, General Manager
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Keith, We appreciate you taking the time to leave your four-star rating regarding your recent visit to The Garrison Hotel. It is great to know you enjoyed your stay and we hope to welcome you again soon. Sincerely, Tonia Mays, General Manager
by A verified traveler from Franconia
Posted 11 May 2024
It was easy to find and check in went smoothly. Dining options in Dover are great.
Comment from Hotel Management
12 May 2024 by General Manager, Hotel Management
Dear Martha and Richard, It is wonderful to know that you found our check-in process quick and easy and our location excellent. Our team will be honored to be recognized for their stellar service. We look forward to welcoming you back to The Garrison Hotel and making more memories on your next visit to the area. Sincerely, Tonia Mays, General Manager
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
26 Apr 2024 by General Manager, Hotel Management
Dear Melissa, Thank you for the generous rating of The Garrison Hotel. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us. Sincerely, Tonia Mays, General Manager
by A verified traveler
Posted 22 Apr 2024
Just stayed one night. We were going to tour UNH the next day and this was a quick drive over to campus. Clean room and met our needs. Small fitness facility and basic coffee and breakfast food in the morning. Good price point for what we needed
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
Dear Andrea, Thank you for choosing The Garrison Hotel for your overnight stay. We are pleased to hear that you found our location convenient for all your needs and that you enjoyed our clean accommodations. It was a pleasure to host you, and we hope you will come back soon for another relaxing stay.Sincerely,Tonia Mays, General Manager
by A verified traveler
Posted 30 Mar 2024
Clean comfortable room. Nice staff.
Comment from Hotel Management
30 Mar 2024 by General Manager, Hotel Management
Dear Jennifer, Thank you for the five-star review of The Garrison Hotel. We are delighted to read about your fantastic stay and how much you enjoyed our accommodations and service. We hope this great experience will bring you back to stay with us again soon.Sincerely,Tonia Mays, General Manager
by A verified traveler from Brentwood
Posted 26 Mar 2024
I live in New York City and my daughter lives in Portsmouth NH. This very well appointed and comfortable hotel would be double the price and is only 5 miles from Portsmouth.
Comment from Hotel Management
27 Mar 2024 by General Manager, Hotel Management
Dear Thomas,Thank you for choosing The Garrison Hotel for your recent stay in the area. We are pleased to hear that you found our location convenient for all your needs. Thank you again for your kind review and we hope to welcome you back soon.Sincerely, Tonia Mays, General Manager
by A verified traveler
Posted 18 Mar 2024 on Hotels
I can't say enough about the friendliness of the staff. Just amazing. And the beds are so comfortable. 10/10
Comment from Hotel Management
18 Mar 2024 by General Manager, Hotel Management
Dear Michaele, At The Garrison Hotel, we endeavor to provide every guest with an amazing experience, and we are delighted to hear that you loved our friendly service and comfortable accommodations. Thank you for your review, and we look forward to welcoming you back in the future.Sincerely,Tonia Mays,General Manager
