Ratings based on 724 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Keith, We appreciate you taking the time to leave your four-star rating regarding your recent visit to The Garrison Hotel. It is great to know you enjoyed your stay and we hope to welcome you again soon. Sincerely, Tonia Mays, General Manager
by A verified traveler from Franconia
Posted 11 May 2024
It was easy to find and check in went smoothly. Dining options in Dover are great.
Comment from Hotel Management
12 May 2024 by General Manager, Hotel Management
Dear Martha and Richard, It is wonderful to know that you found our check-in process quick and easy and our location excellent. Our team will be honored to be recognized for their stellar service. We look forward to welcoming you back to The Garrison Hotel and making more memories on your next visit to the area. Sincerely, Tonia Mays, General Manager
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
26 Apr 2024 by General Manager, Hotel Management
Dear Melissa, Thank you for the generous rating of The Garrison Hotel. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us. Sincerely, Tonia Mays, General Manager
by A verified traveler
Posted 22 Apr 2024
Just stayed one night. We were going to tour UNH the next day and this was a quick drive over to campus. Clean room and met our needs. Small fitness facility and basic coffee and breakfast food in the morning. Good price point for what we needed
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
Dear Andrea, Thank you for choosing The Garrison Hotel for your overnight stay. We are pleased to hear that you found our location convenient for all your needs and that you enjoyed our clean accommodations. It was a pleasure to host you, and we hope you will come back soon for another relaxing stay.Sincerely,Tonia Mays, General Manager
by A verified traveler
Posted 30 Mar 2024
Clean comfortable room. Nice staff.
Comment from Hotel Management
30 Mar 2024 by General Manager, Hotel Management
Dear Jennifer, Thank you for the five-star review of The Garrison Hotel. We are delighted to read about your fantastic stay and how much you enjoyed our accommodations and service. We hope this great experience will bring you back to stay with us again soon.Sincerely,Tonia Mays, General Manager
by A verified traveler from Brentwood
Posted 26 Mar 2024
I live in New York City and my daughter lives in Portsmouth NH. This very well appointed and comfortable hotel would be double the price and is only 5 miles from Portsmouth.
Comment from Hotel Management
27 Mar 2024 by General Manager, Hotel Management
Dear Thomas,Thank you for choosing The Garrison Hotel for your recent stay in the area. We are pleased to hear that you found our location convenient for all your needs. Thank you again for your kind review and we hope to welcome you back soon.Sincerely, Tonia Mays, General Manager
by A verified traveler
Posted 27 Feb 2024
I have stayed a few times now. I visit my daughter at college. The hotel is quaint and convenient. The staff is always friendly but the cleaning service basically doesn't clean. Every time I stay there is sticky stuff on the dresser/counter tops and so much dust on the alarm clock I don't think it has been touched since they opened. Still a convenient place just wish the cleaning staff cared a bit more. Thanks
Comment from Hotel Management
28 Feb 2024 by General Manager, Hotel Management
Dear Denise, Thank you for being our guest at The Garrison Hotel. While we are glad that our location was convenient for visiting your daughter, we apologize for not meeting your expectations with your room. What you described does not meet our standards and we will follow up on your feedback to ensure we are providing clean and comfortable accommodations to our guests. It was our pleasure to host you, and we hope you will come back soon.Sincerely, Tonia Mays, General Manager
by A verified traveler
Posted 26 Feb 2024
Well was disappointed that the pool was closed . We was going to a wedding and my daughter drove all the way up with my grandson just to use pool. Was not told pool was closed till we checked in.
Comment from Hotel Management
27 Feb 2024 by General Manager, Hotel Management
Dear Mark, Thank you for sharing your feedback with us. We are glad your visit was overall good, but we regret your disappointment regarding the pool. We will also make every effort to notify guests in the future when the pool is closed due to maintenance issues. It was a pleasure to host you and your family. We look forward to making your next stay with us a perfect experience.Sincerely,Tonia Mays, General Manager
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
27 Feb 2024 by General Manager, Hotel Management
Dear Bill, We appreciate you taking the time to leave your five-star rating regarding your recent visit to The Garrison Hotel. It is great to know you enjoyed your stay and we hope to welcome you again soon. Sincerely, Tonia Mays, General Manager
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
21 Mar 2024 by General Manager, Hotel Management
Dear Troy, Thank you for the generous rating of The Garrison Hotel. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us. Sincerely, Tonia Mays, General Manager
