Ratings based on 897 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Sleep Inn & Suites Dover Staff, Hotel Management
Thank you for taking the time to leave a review.We appreciate your high score and look forward to having you stay with us again.
by A verified traveler
Posted 12 Jun 2024
Staff were very nice. The room had a musty odor. Housekeeping sprayed freshener but didn't help. I suspect the rest of the rooms were the same. Believe it was the carpet. Places really should do away with carpet and do laminate. Carpet is just nasty. No fault of the staff
Comment from Hotel Management
13 Jun 2024 by Sleep Inn & Suites Dover, Hotel Management
Thank you for taking the time to leave a review.We appreciate your business and feedback. We will be bringing your review seriously and see what we can do to make this situation in your room corrected.
by A verified traveler
Posted 3 Jun 2024
Management is awesome.
Comment from Hotel Management
5 Jun 2024 by Sleep Inn & Suites Dover, Hotel Management
Thank you for taking the time to leave a review.We appreciate your feedback and look forward to seeing you again.
by A verified traveler
Posted 24 May 2024
My sheets in my room had blood stains on them, if i wanted to get a microwave had to pay 20 more dollars for another room. I told the manager about my situation and my sheets weren't change right away, was given a 30dollars off my bill and i stayed there for 2days. I will never go there again and the manager was very slow in attending to my situation. The worst place i have ever stayed!!!!
Comment from Hotel Management
25 May 2024 by Sleep Inn & Suites Dover, Hotel Management
I want to apologize for the situation you had during your stay. I will definitely being seeing as to why your situation was not taking care of right away and as to why this happened to begin with. This is not something I take lightly.Please contact me directly so I can make this situation better. Sincerely,Teresa Colomy - General ManagerTeresa.Colomy@stayatchoice.com
by A verified traveler
Posted 21 May 2024
Will stay here again. No complaints
Comment from Hotel Management
23 May 2024 by Sleep Inn & Suites Dover Staff, Hotel Management
Thank you for taking the time to leave a review.We appreciate you choosing us for your lodging needs and are pleased to hear you enjoyed your stay. We look forward to having you stay with us again.
by A verified traveler
Posted 19 May 2024
The room smelled like mildew and the ceiling in the room and bathroom was damage from water without repairs. $200 a night definitely not worth it.. so disappointing.
Comment from Hotel Management
20 May 2024 by Kind Regards, Alycia Front Desk Manager , Hotel Management
Dear Sheila, Thank you for taking the time and leaving us a review. We Apologize about the condition of the room; we will try our best to correct that issue. Thank you again have a great day.
by A verified traveler
Posted 18 May 2024
Very clean and friendly staff
Comment from Hotel Management
19 May 2024 by Kind Regards, Alycia Front Desk Manager , Hotel Management
Dear Niambi, thank you for taking the time and leaving us a review on your recent stay with us. We are glad to hear you enjoyed your stay and we hope to see you again soon.
by A verified traveler
Posted 7 May 2024
The staff was very nice and accommodating , overall stay pretty good . The room could use some updating , paint and repair in some areas . The key card kept deactivating was a bit annoying . Good location , close to everything .
Comment from Hotel Management
7 May 2024 by Kind Regards, Alycia Front Desk Manager , Hotel Management
Dear Tammi,Thank you for taking the time and leaving us a review on your recent stay with us. We apologize about the key deactivating. We hope you will come back and stay with us again. Thank you
by A verified traveler
Posted 5 May 2024
The hotel was clean and the staff was friendly. This was my 2nd time staying and will stay again.
Comment from Hotel Management
6 May 2024 by Kind Regards, Alycia Front Desk Manager , Hotel Management
Dear Markisha,Thank you for taking the time and leaving us your feedback on your recent stay with us. We are happy to hear that you enjoyed your stay with us, and we hope to see you again soon.
by A verified traveler from PHILADELPHIA
Posted 5 May 2024
Comment from Hotel Management
6 May 2024 by Kind Regards, Alycia Front Desk Manager , Hotel Management
Dear Tracey,Thank you for taking the time and leaving us a review on your recent stay with us. We are glad to hear you enjoyed your stay and we hope to see you again soon.
