Ratings based on 39 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Nice hotel to star a sahara trip. The place has a nice 60s feeling and the pool is fantastic.
Two issues: when the tourist buses crowds come at around 4pm the hotel plays music at a level loud enoug for a disco. Not an oasis anymore. Secondly, expedia price does not include dinner, but anyother web or direct booking does for the same price.
by A verified traveler
Posted 1 Nov 2023
I had a fantastic experience at the hotel, exceeding my expectations!
by A verified traveler
Posted 23 Jul 2023
Staff was very friendly. Beautiful pool. Beds were very comfortable and the rooms were cool when it was 115 deg outside. Great base camp for your Sahara adventures.
by A verified traveler
Posted 2 Dec 2022
by A verified traveler
Posted 13 Aug 2022 on Orbitz
A magnificent old feeling oasis in the desert. Impeccable service from a friendly professional staff. I arrived late on a long bud ride and the had my dinner kept for me and the bar open. You do not find this level of service in the USA.
by A verified traveler
Posted 15 May 2022
This was easily the most expensive and least enjoyable of all the places we stayed at during our month-long travel of Tunisia. The bellhop was pushy, the receptionists charged our credit card twice and it became an argument to get the refund, and we were initially given a room without working air conditioning. Later we were moved to a room that looked like it was part of the projects - torn carpets, dirty, leaky plumbing. Sadly, this hotel is heading in the direction of all the other abandoned hotels in the area.
by A verified traveler
Posted 29 Dec 2019
The property was very nice. We checked in at the same time a bus arrived so it would have been nice if the 2nd guy at the front desk had been helping as opposed to talking to a friend of his. The food was very good - the staff in the dining area were very friendly and the room was clean with a good view. Overall - I would go back
by A verified traveler
Posted 26 Dec 2018
I love this hotel! Being there felt like going to a giant family reunion even if I didn't know anyone. The staff was extremely friendly and made me feel special. The kitchen did an amazing job of cranking out 300 meals buffet style for dinner some nights I was there. Always something delicious to eat. My room was comfortable and quiet. The security was good, I always felt safe. There was a delicious coffee shop and restaurant also just outside the gates. I went for the Douz festival and that was just down the street. I just wish the wifi was better but it worked fine if you sat in the reception area or in the little bar there.
by A verified traveler
Posted 25 Dec 2018
This place was filthy. I can’t believe they get good ratings. The floors are stained and extremely dirty. There is carpet in the hallways and it’s like they have not ever been vacuumed in years and years. In my room the floors were dirty, dust on every surface, mirrors splattered from previous occupants, and the bed covering was dirty with wads of hair and dried up contact lenses. The bathroom towels we’re very old with frayed edges. After I arrived I asked them to clean my room and they did not. But the next day I found a cleaner and personally asked them. they say that they have a multi-lingual staff at the front desk. They know only a few words of English and not enough to actually help you very much. in the restaurant there is a wide food selection but very little of it tastes good. At breakfast they only want to give you tiny salad plates. If you ask for a normal sized plate so that you can actually spread your pancakes out they will argue with you. I cannot believe I paid as much as I did for this place! Total rip off. I would never stay here again.
by A verified traveler
Posted 6 Dec 2018
GOOD HOTEL and nice service , clean rooms nnnnnnnnnnnnnnnn
