Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Mar 2024
Large hotel in Douglas Co Cork. It was busy with social functions but due to being on the 5th floor I wasn't impacted by noise. Hotel room was clean but corridors and shared areas were dated and a bit shabby in places
by A verified traveler
Posted 5 Mar 2024
Lovely helpful staff, good choice in restaurant- and good room rate.
by A verified traveler
Posted 23 Feb 2024
My wife had stayed in the same hotel in December and had an amazing room so we booked it for the family. The room shown on the website was nothing like the room we were given!
The lead up to the room smelt of Damp and the carpets were thread bare and patched in places. The rooms carpets were black in places and covered in stains. The bathroom shower was small and the water pressure was awful so unusable. The toilet flush was hanging off the system and the whole bathroom was dated and old.
The sheets smelt musky as if they had been stored somewhere damp. There was no bedside table so we had to use a chair! The room had two plugs which were on the other side of the room to beds.
We complained and the staff were very good and moved us to a better room free of charge. The staff throughout the stay were excellent. The hotel itself needs updating, the windows are ill fitted and a lot of condensation. The aircon was so noise and didn’t even cool the room.
The food is nothing like is advertised on the posters and website and at best was OK. The whole place needs an update and modernised. We won’t be staying again unless a lot improves. But credit to the staff who were excellent, they just don’t have much to work with!
by A verified traveler
Posted 12 Feb 2024
A solid weekend away I would say, great food, comfy room, nice atmosphere, decent area around the place, the works. I just wish I could’ve gone straight to the pool instead of going through a changing room, that was the one downside. Still, everything else was on point.
by A verified traveler
Posted 31 Jan 2024 on Hotels
by A verified traveler
Posted 25 Jan 2024 on Hotels
by A verified traveler
Posted 18 Jan 2024 on Hotels
by A verified traveler
One and only visit
Posted 13 Jan 2024 on HotelsVery dissapointing. Busy reception, check in took a long time. Had to make camp bed ourselves after it had been left outside the room. Matress was awful and in 2 halfs, not very comfortable at all.
Food was nice for breakfast, although very limited.
Overall dated facilities would not stay again.
Staff were lovely, seemed very busy.
by A verified traveler
Posted 30 Dec 2023 on Hotels
by A verified traveler
Posted 17 Nov 2023 on Hotels
