Ratings based on 43 Verified Reviews

3.9 out of 5
3.6 Room cleanliness
4.1 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 May 2024
It was great experience
5 out of 5
by A verified traveler

Posted 16 Oct 2023
Great
Comment from Hotel Management
19 Oct 2023 by SAFFANA, Hotel Management
Thanks
5 out of 5
by A verified traveler

Posted 23 May 2023
I will like the owners to add windows in rooms that are airlock like 213 where I spent a night
Comment from Hotel Management
23 May 2023 by Saffaba, Hotel Management
Thanks for your message.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2023
2 out of 5
by A verified traveler

Fair

Posted 28 Nov 2022 on Hotels
Acceptable
Comment from Hotel Management
29 Nov 2022 by Saf, Hotel Management
Thanks
5 out of 5
by A verified traveler

Posted 14 Nov 2022 on Hotels
Comment from Hotel Management
14 Nov 2022 by Saffana , Hotel Management
Nous vous disons Merci pour votre appréciation
4 out of 5
by A verified traveler

Posted 2 Nov 2022
The staff is very helpful and enjoyed the great food served at the restaurant.
Comment from Hotel Management
2 Nov 2022 by Saf, Hotel Management
Thanks very much for your appreciation
2 out of 5
by A verified traveler

Posted 7 Jun 2022
Their airport taxi, reception and restaurant are good
Comment from Hotel Management
11 Jun 2022 by Saffana , Hotel Management
Nous aurions souhaité savoir ce qui vous a déplu
5 out of 5
by A verified traveler

Posted 16 Apr 2022
Customer service was excellent. Cleanliness of hotel is appropriate. They have breakfast every morning. It was a comfortable stay.
Comment from Hotel Management
16 Apr 2022 by SAFFANA HOTEL , Hotel Management
We are very grateful for your consideration.
4 out of 5
by A verified traveler

Impressed with Saffana

Posted 12 Jan 2022 on Hotels
It was great for a small older hotel. Service was good. Very polite and knowledgeable in hotel and restaurant management. Although l speak french, l refused to as a test. I was impressed by their bilingualism.
Comment from Hotel Management
19 Jan 2022 by SAFFANA, Hotel Management
we are horoned to have been with us