Ratings based on 19 Verified Reviews

3.8 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 13 Dec 2022
Sanitation is definitely a concern.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2022
4 out of 5
by A verified traveler

Douala

Posted 13 Jan 2022 on Hotels
The stay got off to a bad start when we arrived at 11pm only to be told we had no reservation and the hotel was fully booked. We had received confirmation that the room was guaranteed and paid for through hotels.com and after disputing the fact for 30 mins the hotel finally found us a room from somewhere. To be fair after this the stay went smoothly. The room was clean and the bed was comfortable. It surpassed expectations for a 3 star.
Comment from Hotel Management
10 Feb 2022 by The Reservation Team Manager, Hotel Management
Thank you for your feedback, We are sorry you were relocated. Hopefully you enjoyed it We are working hard to fix this issue. Your satisfaction is our priority.
1 out of 5
by A verified traveler

Horrible experience!!

Posted 7 Jan 2022 on Hotels
Comment from Hotel Management
10 Feb 2022 by The Reservation Team Manager, Hotel Management
Dear Obi, We are sorry you disliked your stay in our property. We're working hard to solve the issue you came accross. thank you for letting us know.
3 out of 5
by A verified traveler

OK...but needs care

Posted 17 Apr 2021 on Hotels
Pros: - super friendly staff - comfy bed, hot water and pressure (i.e. all the comforts you need) - free airport shuttle Cons: - Wifi does not work in the rooms (despite the insistence of the staff). It's relatively OK for basic whatsapp, but you can't load websites. Not OK for an 'international' hotel. - location is really bizarre - kind of a random industrial area, no real reason to stay around here. Next time I would stay somewhere more central. Taxi drivers do now seem to know the hotel. I didn't eat in the restaurant - it seemed very expensive, which is perhaps representative of the hotel itself....trying to be something its not
Comment from Hotel Management
8 Jun 2021 by The Reservation Team Manager, Hotel Management
Thanks for your feedback, Your observation are taken into account.
5 out of 5
by A verified traveler

Posted 8 Mar 2020
ATM in the lobby was great. No vending machine.
Comment from Hotel Management
14 Apr 2020 by The Reservation Team Manager, Hotel Management
We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.
5 out of 5
by A verified traveler

Posted 27 Feb 2020
I did like the bathroom and ATM . I didn't like the fact that there was no vending machine.
Comment from Hotel Management
14 Apr 2020 by The Reservation Team Manager, Hotel Management
We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority. We're working to fix the vending machine in order to avoid such issues. Thank you for letting us know.
4 out of 5
by A verified traveler from Nice, France

Posted 22 Sep 2019
Thé staff are very pleasant and helpful - I was nicely surprised. The A/c works well. The WiFi works easily and the room and bathroom are spacious. The price is good for the quality. It’s not easy to find a decent hotel at this price and it is in town. I high recommend Noubou hotel! La personnel sont chaleureux et ils sont contents de vous aider. Le wifi et la clime function bien et la chambre et la salle de bain sont spacieuses et propres ! Normalement c’est difficile à trouver un bon hôtel à Douala surtout à ce prix. Je peux le recommander vivement !
Comment from Hotel Management
14 Apr 2020 by The Reservation Team Manager, Hotel Management
Dear J.B, We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.
5 out of 5
by A verified traveler

Posted 3 Jun 2019
My stay was so good especially the receptionists ,she was so kind and serving and loyal to the customer
Comment from Hotel Management
11 Jun 2019 by The Reservation Team Manager, Hotel Management
Thank you for your feedback, We're happy ou were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.
4 out of 5
by A verified traveler

Excellent hotel

Posted 2 Jun 2019 on Hotels
Excellent hotel with excellent service and excellent staff. Our stay was amazing.
Comment from Hotel Management
11 Jun 2019 by The Reservation Team Manager, Hotel Management
Thank you for your feedback, We're happy ou were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.
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