Ratings based on 32 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
This is my second time saying here the service is the best everyone is so helpful everything about this hotel is incredible. I’ll miss it so much.
Comment from Hotel Management
9 Apr 2024 by Gabriel Tadros - K Hotel General Manager , Hotel Management
Dear Tailisa,Thank you for taking the time to tell us about your experience further to your stay at K Hotel Douala.It is a pleasure for us to read that you had an enjoyable stay with us.I'll not miss to share your words with our associates and be assured that your relevant feedback will provide valuable support to all of our staff, as we strive continuously to reach excellence.Thank you again for sharing your experience and we look forward to welcoming you back soon at the K Hotel, Douala making you then live an even more beautiful experience.Kind regards,
by A verified traveler
Posted 29 Jan 2024
I loved this hotel. I was very impressed by the cleanliness, the food, the location, the entire vibe of the hotel. One issue I had was the shortage of towels. My reservation was for two, and they only had one towel in the room, and my calls to the front desk to request for extra towels was pointless. This brings me to the service. While most of the workers were extremely polite and professional, a few of them were quite rude and unprofessional. It’s sad that this rudeness is expected, but you need to do better.
Comment from Hotel Management
22 Mar 2024 by Gabriel Tadros - K Hotel General Manager , Hotel Management
Dear Monique,Thank you so much for giving our K Hotel, Douala, such an excellent rating and for sharing your feedback. We are pleased to read that you appreciated the service of our teams as well as the design of the hotel and the Kotcha restaurant. Please be assured that our colleagues have been informed of your compliments. We look forward to welcoming you back in Douala.Best regards,
by A verified traveler
Posted 19 Jan 2024
Comment from Hotel Management
19 Jan 2024 by Gabriel Tadros - K Hotel General Manager , Hotel Management
Dear Guest,Thank you for rating us 5 out of 5 and posting it on Expedia further to your stay with us. Awaiting the pleasure of welcoming you back soon. Best regards,
by A verified traveler
Posted 2 Jan 2024
Enjoyed my stay at star hotel. Only feedback is they need more towels. Food was great, location, I would say its definitely one of the best places to stay in Douala.
Comment from Hotel Management
29 Jan 2024 by Gabriel Tadros - K Hotel General Manager , Hotel Management
Dear Pearl,A warm thank you for taking the time to post this lovely review. We are pleased to read that you appreciated the service of our teams as well as our central location in the heart of Bonanjo district. Please be assured that our colleagues have been informed of your compliments. We look forward to welcoming you back in Douala.Best regards,
by A verified traveler
Posted 26 Dec 2023
by A verified traveler
Posted 25 Dec 2023
by A verified traveler
Posted 19 Nov 2023
Very Good
Comment from Hotel Management
28 Nov 2023 by Gabriel Tadros - K Hotel General Manager , Hotel Management
Dear Jessica,Thank you for giving our K Hotel, Douala, such an excellent rating and for sharing your lovely feedback. We are pleased to read that you appreciated the service of our teams. Please be assured that our colleagues have been informed of your compliments. We would be glad to welcome you back soon.Best regards,
by A verified traveler
Posted 19 Sep 2023 on Hotels
by A verified traveler
Posted 6 Sep 2023
Very good
Comment from Hotel Management
28 Nov 2023 by Gabriel Tadros - K Hotel General Manager , Hotel Management
Dear Jessica,Thank you for giving our palace such an excellent rating and for your lovely comment. Please be assured that our colleagues have been informed of your compliments. We would be glad to welcome you back soon.Best regards,
by A verified traveler
Posted 4 Jun 2023
Emmanuel and every other staff member at the front desk were amazing and sooo professional.
Dora the housekeeping lady was outstanding. It seemed like someone was making sure my room was spotless at every moment!
Comment from Hotel Management
5 Jun 2023 by Gabriel Tadros - K Hotel General Manager , Hotel Management
Dear Guest,Thank you for taking the time to post such great feedback following your recent experience at K Hotel, Douala. We are glad to read you appreciated the warm service of our teams and our central location in the heart of the business district. We hope that we will have the opportunity to welcome you again in the future.Best regards,
