Ratings based on 953 Verified Reviews

4.1 out of 5
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 May 2024
The location of the hotel was great! Front desk staff was wonderful; breakfast attendant appears to hate her job/wasn't friendly at all. For some reason our room was super humid, and the floors in the room were gross. Carpet and tile areas in our room need a good deep cleaning.
Comment from Hotel Management
26 May 2024 by MIKE T , Hotel Management
Thank you for taking the time to share your feedback with us. We appreciate hearing from our guests as it helps us better understand their experiences and areas where we can improve.We've taken note of your comments and will carefully review them with our team. Your input is invaluable as we strive to continually enhance our service and offerings.If you have any further thoughts or concerns, please don't hesitate to reach out. We're here to listen and ensure that every visit is enjoyable for our guests.Thank you again for your feedback and for choosing us. We look forward to welcoming you back soon.
4 out of 5
by A verified traveler

Posted 25 May 2024
Ok for a one nighter. Carpet stained and needs replacement. Ice machine broken on 3 rd floor so have to go to lobby
Comment from Hotel Management
26 May 2024 by MIKE T , Hotel Management
I wanted to take a moment to express my sincere gratitude for your review. Your kind words truly mean a lot to us and serve as a great source of motivation for our team. We're thrilled to hear that you had a wonderful experience with us.Your feedback inspires us to continue delivering excellent service and striving for even greater customer satisfaction. We're committed to ensuring that every visit exceeds your expectations.Thank you once again for your support and for choosing us. We look forward to serving you again soon!
5 out of 5
by A verified traveler

Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by MIKE, Hotel Management
I wanted to take a moment to express my sincere gratitude for your review. Your kind words truly mean a lot to us and serve as a great source of motivation for our team. We're thrilled to hear that you had a wonderful experience with us.Your feedback inspires us to continue delivering excellent service and striving for even greater customer satisfaction. We're committed to ensuring that every visit exceeds your expectations.Thank you once again for your support and for choosing us. We look forward to serving you again soon!
5 out of 5
by A verified traveler

Posted 19 May 2024
Had to have our door keys rekeyed 4 times. Very aggravating.
Comment from Hotel Management
21 May 2024 by MIKE, Hotel Management
Subject: NeutralThank you for taking the time to share your feedback with us. We appreciate hearing from our guests as it helps us better understand their experiences and areas where we can improve.We've taken note of your comments and will carefully review them with our team. Your input is invaluable as we strive to continually enhance our service and offerings.If you have any further thoughts or concerns, please don't hesitate to reach out. We're here to listen and ensure that every visit is enjoyable for our guests.Thank you again for your feedback and for choosing us. We look forward to welcoming you back soon.
4 out of 5
by A verified traveler

Posted 19 May 2024
Convenient and comfortable. Good value for the price. Nothing fancy, but adequate for what we needed.
Comment from Hotel Management
19 May 2024 by MIEKT, Hotel Management
I wanted to take a moment to express my sincere gratitude for your review. Your kind words truly mean a lot to us and serve as a great source of motivation for our team. We're thrilled to hear that you had a wonderful experience with us.Your feedback inspires us to continue delivering excellent service and striving for even greater customer satisfaction. We're committed to ensuring that every visit exceeds your expectations.Thank you once again for your support and for choosing us. We look forward to serving you again soon!
2 out of 5
by A verified traveler

Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by Mike, Hotel Management
Thank you for taking the time to share your feedback with us. We appreciate hearing from our guests as it helps us better understand their experiences and areas where we can improve.We've taken note of your comments and will carefully review them with our team. Your input is invaluable as we strive to continually enhance our service and offerings.If you have any further thoughts or concerns, please don't hesitate to reach out. We're here to listen and ensure that every visit is enjoyable for our guests.Thank you again for your feedback and for choosing us. We look forward to welcoming you back soon.
4 out of 5
by A verified traveler

Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by MIKE , Hotel Management
I wanted to take a moment to express my sincere gratitude for your review. Your kind words truly mean a lot to us and serve as a great source of motivation for our team. We're thrilled to hear that you had a wonderful experience with us.Your feedback inspires us to continue delivering excellent service and striving for even greater customer satisfaction. We're committed to ensuring that every visit exceeds your expectations.Thank you once again for your support and for choosing us. We look forward to serving you again soon!
4 out of 5
by A verified traveler

Posted 7 May 2024
Comment from Hotel Management
28 May 2024 by MIKE, Hotel Management
I wanted to take a moment to express my sincere gratitude for your review. Your kind words truly mean a lot to us and serve as a great source of motivation for our team. We're thrilled to hear that you had a wonderful experience with us.Your feedback inspires us to continue delivering excellent service and striving for even greater customer satisfaction. We're committed to ensuring that every visit exceeds your expectations.Thank you once again for your support and for choosing us. We look forward to serving you again soon!
5 out of 5
by A verified traveler

Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Mike, Hotel Management
Dear Ralph,Your review is appreciated and thank you for taking the time to leave us a good Rating. Our team works hard to provide you with a great experience, and I am happy to hear that our team hit the mark during your stay! I will be sure to share your kind remarks with them and I know they will be happy to hear them. Thank you again for your review! We look forward to your next stay with us at La Quinta Inn and Suites!Opertional ManagerLaquinta inn & Suites - Dothan
3 out of 5
by A verified traveler

Posted 28 Apr 2024
Construction all aroind. Facility glued together and quic fixes coming undone all over. Not a well remodeled facility. Mostly inside rooms. Nice pillows though.
Comment from Hotel Management
8 May 2024 by nick shah, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dothan.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.