Ratings based on 81 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2023 on Hotels
by A verified traveler
Posted 20 Sep 2023
The hotel is in the same market. It does not have its own free parking. I had a small room, the very small bathroom made me uncomfortable. There was no air conditioning. I went on a business trip, I stayed at this hotel because I didn't have many options. It was in the area closest to my business meetings and there were no other options nearby. The hotel is really not a bad hotel. If I have to return I would stay there again. Fair price for this type of hotel $40 to $80 per night. If you are going to pay more than that, I would think about it a lot.
On a separate matter not related to the hotel, I would like to take advantage of this space to express my annoyance with Expedia. I am a platinum member who aspired to be a gold member. Because of Expedia's policies I have lost hundreds of dollars. I really had to go to other agencies to be able to resolve my trip to Germany since Expedia did not give me the support I deserved. 0 stars for expedia.
by A verified traveler
Great hotel - will return when in Dortmund.
Posted 15 Sep 2023 on HotelsThe room was exceptionally spacious, with plenty of storage space for clothes and belongings. One of the lights wasn’t working but to be honest I forgot to report it. It had a little fridge which was great for keeping my beers cool! The staff were really friendly and welcoming. I didn’t try the food as I was too busy so I couldn’t comment on that. Fantastic location with plenty of shops for everything, alcohol, cigarettes, snacks and cosmetics.
Comment from Hotel Management
16 Sep 2023 by Verda Gökmen, Hotel Management
Dear Guest,thank you very much for your reviews, we are very pleased that you were satisfied and that you liked the location an the shopping opprtunities.We would be very happy to welcome you back to our house soon..Best regards
by A verified traveler
Room for improvement
Posted 15 Sep 2023 on HotelsPictures were inaccurate and misleading. Initial impression was of a hotel which rents rooms by the hour! Convoluted access to the room and right at the top, up many flights of stairs. I was glad to be travelling light! Room was small with very little hanging space and only 2 hangars. Again, was glad I was only there for 1 night. Whilst the bed was comfortable, I was concerned about the cleanliness. The headboard was covered in detritus. WiFi did not work. Bathroom was adequate but I felt the need to clean the toilet seat! However, it was quiet and I was able to sleep on and off. On the positive side, all members of staff were friendly and helpful. The breakfast buffet was also much better than I had expected. Please take a good look at the cleaning routine as this dragged the place down in my estimation!
Comment from Hotel Management
15 Sep 2023 by Reception, Hotel Management
thank you
by A verified traveler
Posted 9 Mar 2023
Very rude staff no heating, old facilities
by A verified traveler
Posted 26 Oct 2022 on Hotels
by A verified traveler
Posted 14 Jun 2022 on Hotels
Comment from Hotel Management
15 Jun 2022 by Verda Gökmen, Hotel Management
Sehr geehrter Gast,
vielen Dank für Ihre Bewertung, wir würden uns freuen Sie bald wieder bei uns im Hause begrüßen zu dürfen.
Mit freundlichen Grüßen
das Team
by A verified traveler
Posted 30 May 2020 on Hotels
by A verified traveler
Posted 8 Jul 2019 on Hotels
Comment from Hotel Management
14 Jul 2019 by V.Gökmen, Hotel Management
Sehr geehrter Gast,
vielen Dank für Ihre Bewertungen, das Team bedankt sich herzlich.
Mit freundlichen Grüßen
V.Gökmen
by A verified traveler from Los Angeles
Posted 7 Jul 2019
It had all the necessities I needed for my stay: bed, bathroom, breakfast, internet. The only issues I had was the physical size and architecture of the hotel: extremely small, maybe only about 20 rooms total, immediate stairs in order to reach reception desk, no elevator, and my room was assigned three more floors up, right below the roof, so the slant of the ceiling cut it into a smaller size.
Comment from Hotel Management
12 Jul 2019 by V.Gökmen, Hotel Management
Dear guest,
Thank you for your responses.
We are very pleased that you our breakfast, the beds and the bathroom has fallen, unfortunately we have no elevator, with us you are athletic. :)
We look forward to welcoming you back to our house soon.
The team would like to thank you.
Yours sincerely
V.Gökmen
