Ratings based on 987 Verified Reviews

4.5 out of 5
84% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Mar 2024 on Ebookers
Great place to relax on a rainy weekend
Comment from Hotel Management
11 Mar 2024 by Prochor, Hotel Management
Sehr geehrter Gast,vielen, lieben Dank für diesen tolle Bewertung! Es freunt uns zu sehen, wenn die Gäste nach dem Check Out uns so toll bewerten.Es ist wirklich schön zu sehen, und hoffen Sie hatten eine schöne Zeit bei uns.Mit freundlichen Grüßen,Ihr 4 Points Team
5 out of 5
by A verified traveler from Cham

Posted 2 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Prochor, Hotel Management
Hallo Andrew,Vielein lieben dank für die Tolle Bewertung.Ich hoffe Sie hatten eine schöne Zeit bei uns.Freuns uns schon jetzt, Sie bald bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr 4 Points Team.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2023 on Ebookers
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2023 on Hotels
2 out of 5
by A verified traveler

Posted 29 Jul 2023
terrible transportation and communication
Comment from Hotel Management
31 Jul 2023 by Prochor, Hotel Management
Dear Guest,Your feedback is greatly appreciated as it allows us to monitor the level of service we deliver and helps identify any areas which may require our attention. I was sorry to read that we did not meet your expectations on this occasion due to the issues you encountered with Transportation.If you don't mind, i would like to know what exactly happened to the transport?What didn't work?Should you have any further questions, please do not hesitate to contact me at any time.Your 4 Points Team
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2023 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2023
5 out of 5
by A verified traveler

Beautiful hotel

Posted 4 Apr 2023 on Hotels
This hotel is absolutely fabulous. The rooms are amazing with massive windows and views. The hotel has a great indoor/outdoor pool, sauna, hot tub and fitness room. The restaurant was very good. The breakfast was in a room on the roof with 360 degree views and it was very good. Definitely worth a stay!