Ratings based on 220 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Feb 2024
Last minute check in stop over. Staff extremely friendly 😊
Comment from Hotel Management
14 Apr 2024 by Bruna, Hotel Management
thank you
5 out of 5
by A verified traveler

Comfortable Stay

Posted 17 Oct 2023 on Hotels
Very comfortable, didn’t understand temperatures thermostat, but sort of figured it out. Otherwise everything else as perfect as expected.
Comment from Hotel Management
24 Oct 2023 by Bruna, Hotel Management
thank you
5 out of 5
by A verified traveler

Posted 21 Sep 2023
This stay was convenient and the customer service was a would highly recommend
Comment from Hotel Management
24 Oct 2023 by Bruna, Hotel Management
thank you
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2022
1 out of 5
by A verified traveler from new york, us

Posted 9 Jan 2019
There were bed bugs in our room (223). The hotel looked nice from the outside and lobby. It had good reviews and seemed like a good value. We were very surprised and horrified to wake up to several bed bugs in our bed and even climbingthe wall. The staff had difficulty communicating in English and since we knew almost no Italian, it was hard to communicate how troubling this experience was. It did not seem like the staff was unfamiliar with a problem with bed bugs there, but we could not be sure about that. It was then New Year's Eve and we had to scramble and find a different hotel for our last 2 nights in Italy. Th staff washed all our clothes at no charge and we left as soon as we could in the early afternoon. We lost at least a half day of sightseeing and were freaked out for several more days constantly inspecting everything. As soon as we arrived home in the US, we washed everything and threw away our shoes and luggage. It was quite a costly bad decision to stay at LePalme Hotel, so we can hardly recommend it.
5 out of 5
by A verified traveler from Canada

Posted 23 Nov 2018 on Hotels
Very positive experience. We stayed in a triple room for 2 nights in early November. Quick and friendly staff on check-in. Decent room size with walk-in closet. Good sound insulation and not distributed by traffic noise despite our room was fronting the main road. Free parking was a bonus. Location was convenient, just a short drive to lakeside towns and promenades along Lake Maggiore. Less than 30 minutes drive from Milano-Malpensa airport. Another advantage of this location was that, on a raining day, I could subsitute outdoor activities with indoor activities in Milan that was just 40 minutes drive to Molino Dorino subway station plus a 20 minutes subway ride to Duomo.
4 out of 5
by A verified traveler

Le Palma

Posted 2 Oct 2018 on Hotels
The hotel was good. The area however was a little bit run down and the parking was more of a public lot Overall decent stay. The receptionist was awesome and very helpful.
4 out of 5
by A verified traveler

Posted 22 Aug 2018 on Hotels
Great location - just north of Milan so easy trek after arriving from U.S. Room clean - had three beds. Easy checkin - staff very nice.
5 out of 5
by Brandon

This traveler left a rating score only Posted 3 Aug 2015 on Hotels