Ratings based on 23 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oakville
Posted 29 Sep 2023
Great property for a short stay, good breakfast, nice room.not much in walking distance like restaurants.
by A verified traveler
Posted 15 Jun 2022 on Orbitz
This place was so clean and located in wonderfule place around Arona. The staff was so kind and nice breakfast.
Comment from Hotel Management
16 Jun 2022 by Paolo, Hotel Management
Thank you for your positive review. We were very pleased
by A verified traveler
Could not even check in.
Posted 13 Jun 2022 on HotelsI booked the this bed and breakfast for one night. I was supposed to arrive at 8 pm. My flight was delayed and then it took me 2 hours to arrive to the the bed and breakfast because several branches of the Milan highway were closed. I arrived at midnight could not communicate my delay to the property once on the road. Once I arrived, the cab driver called them, I buzzed them several times, and tried by all means to have them open the door. They didn't. I had to spend the night in the lobby of a hotel nearby. When I contacted them the following the day, they said I was not supposed to arrive after 8, and were by no means apologetic, nor understanding. The owner just ghosted me after I suggested that the late arrival was not my responsibility. I have traveled a great deal and stayed in all calls of lodgings, from 5-star hotels to hostels, and I have never seen anyone deny opening the door to me because of a delay (midnight is late to be sure, but not absolutely unreasonable). The owner had my WhatsApp, but did not care to text me or email to see what was going on, or at least to let me know they would not open the door for me. The cab driver, who was completely exhausted by the whole situation, had more care and compassion for me than the hotel owner, to whom I paid 90 euros I will never see again. He made sure I was safe, and took me to a hotel nearby, where the receptionist allowed me to stay until the following morning. I have never seen such a behavior.
Comment from Hotel Management
13 Jun 2022 by Paolo, Hotel Management
Dear lady, arrival times are well communicated to guests. Our b & b does not have a night reception. We waited for over two hours and called you many times on the phone which was always off. We are not interested in receiving guests who "work" at night. Our guests and we too want to rest and relax at night. For the next time I recommend a 24 hour motel
by A verified traveler from Chicago
Posted 14 Sep 2019
Awesome host and the breakfast was great, too. Very clean and the surroundings were scenic.
Comment from Hotel Management
6 Oct 2019 by Paolo, Hotel Management
Thank you for your feedback. See you later
by A verified traveler
Posted 16 Aug 2019 on Hotels
Comment from Hotel Management
16 Aug 2019 by Paolo, Hotel Management
Grazie, arrivederci
by A verified traveler
Posted 4 Apr 2019
Comment from Hotel Management
10 Apr 2019 by Paolo, Hotel Management
Thank you. It was a pleasure to meet you
by A verified traveler
Posted 14 Apr 2024
Locali molto grandi e accogliente
by A verified traveler
Posted 21 Sep 2023 on Hotels
by A verified traveler
A découvrir impérativement
Posted 19 Jul 2023 on HotelsExcellent B&B, propreté irréprochable, accueil chaleureux de Paolo, petit déjeuner parfait.
by A verified traveler
Posted 26 Jun 2023 on Hotels
Comment from Hotel Management
26 Jun 2023 by Paolo , Hotel Management
Grazie mille
