Ratings based on 1,284 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
The property is poorly maintained. My room was filled with old, dilapidated furniture. The towels provided in the bathroom were old with holes. No wash towels provided, explained that the Hotel was at capacity and was offered a face towel. The rooms are in serious need of upgrades. the bed was very uncomfortable. All of the deficiencies explained were shared with several of the front desk staff, but all they did was apologize for the inconvenience. The worst Hotel experience to date.
by A verified traveler
Posted 23 Jun 2024
Only 1 towel in the room no running cold water in the shower only 3 channels in the tv staff super rude
by A verified traveler
Posted 21 Jun 2024
Ok
by A verified traveler
Posted 16 Jun 2024
False advertising on Expedia. This hotel listed they had transportation to the cruise port but when I called the day prior to arrival as the listing indicated to do, I was told the hotel “hasn’t done that in over a year.” It was the main reason for booking there and was too late by then so very deceiving. The room was NASTY! The “included” breakfast was NASTY! The bathroom was very dirty to the point that I felt it necessary to wear shoes to shower. The entire property was not at all as expected & now I know to NEVER book Quality Inn again!
Comment from Hotel Management
20 Jun 2024 by Staff, Hotel Management
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards.
by A verified traveler
Posted 16 Jun 2024
...
Comment from Hotel Management
20 Jun 2024 by Staff, Hotel Management
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards.
by A verified traveler
Posted 15 Jun 2024
Really old and dated. Nothing like the photo online.
Comment from Hotel Management
20 Jun 2024 by Staff, Hotel Management
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards.
by A verified traveler
Posted 13 Jun 2024
The service it was good.. I haven't a request.
Comment from Hotel Management
20 Jun 2024 by Staff, Hotel Management
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards.
by A verified traveler
Posted 13 Jun 2024
This is right under the flight path to the airport. Very noisy. Ac was busted and dirty and didn't work well. Outside looked to be in disrepair.
Comment from Hotel Management
20 Jun 2024 by Staff, Hotel Management
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards.
by A verified traveler
Posted 11 Jun 2024
Dirty, room smelly and breakfast was horrible
Comment from Hotel Management
20 Jun 2024 by Staff, Hotel Management
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards.
by A verified traveler
Posted 10 Jun 2024
We had to wait for a while for they to open and let us in. I had to knock several times. Their last shuttle is at 8pm, so we had to take an uber ($32.00).
There were roaches in the room. And they left a razor at the bathtub, I imagine it was from the previous customer.
Poor service.
Comment from Hotel Management
20 Jun 2024 by Staff, Hotel Management
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards.
