Ratings based on 19 Verified Reviews

3.8 out of 5
100% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2019 on Hotels
1 out of 5
by A verified traveler

Good value

Posted 21 Aug 2019 on Hotels
For our needs it was a very good hotel. Clean, reasonable breakfast, nice swimming pool. The hotel is geared to families with small children, which we are not, but it was nice to see all those lovely kids. Not enough English speaking channels on TV.
3 out of 5
by A verified traveler

Nicely renovated hotel with quite a few glitches

Posted 28 Jan 2018 on Hotels
The hotel is nicely renovated, it is very beautiful and properly cleaned. However, there is room for improvement. Both our check-in and check-out went extremely slow and we also had to wait for our turn for more than 20 minutes. Staff members were kind and helpful, but none of them (including the receptionist) spoke English. They confirmed via e-mail that we can get a double room, but finally we were given a twin one and they did not change it for us. In the room there were only one towel, one bathrobe, etc. and it was quite an effort to ask for one more because of the language barrier. Unfortunately, we could not sleep after 7 am because of the noise in the corridor (I guess other guests were going to have breakfast and all of their words could be heard in the room). Although there is not a wide choice at breakfast, all the available food and drinks were fresh and tasty. The wellness facilities were in a perfect and clean condition, we liked them a lot and we could use them even on the day of check-out which was great. The WiFi was fast and reliable and there was a strong signal in our room. Upon check-out, the receptionist wanted us to pay for our stay while we had done so on hotels.com in advance and it took several minutes until this was confirmed (she had to call somebody and again because of the fact she did not speak English). Given the fact that our stay was not cheap at all, we found these glitches especially unpleasant (we had high expectations).
4 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Very nice hotel for family. SPA & saunas clean .

Posted 26 Jan 2018
Restaurant staff Melanie and Monika are professional. Girls speaks English , very friendly. SPA & pool are big, clean. The furniture around all resort is in very good condition. Just little bit disappointed about the size of room 106, to small for 2 guests. Thank you very much. Stay in hotel from 18-24 .01.2018
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2017 on Hotels
5 out of 5
by A verified traveler

Clean, convenient and nice location.

Posted 18 Oct 2016 on Hotels
The staff was very kind and helpful. There is a great wine store at the hotel. It was great to end a day with a good wine. Rooms were clean and there is a parking right at the hotel back yard. We had a room view to the Boynice castle and it was perfect. Definitely recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2016 on Hotels