Ratings based on 544 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hindhead
Posted 26 Apr 2024
Comment from Hotel Management
2 May 2024 by Julian Wong, Hotel Management
Dear stuart, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are delighted to acknowledge that you are more than satisfied with your stay experience with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Sheraton Saigon Grand Opera Hotel
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
12 Mar 2024 by Sheraton Saigon Hotel & Towers, Hotel Management
Dear Pawel, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us.We are delighted to acknowledge that you are more than satisfied with your stay experience with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager
by A verified traveler
Posted 20 Feb 2024
by A verified traveler from Seattle
Posted 5 Feb 2024
Great area
Comment from Hotel Management
5 Feb 2024 by Sheraton Saigon Hotel & Towers, Hotel Management
Dear Jefferey, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us on Expedia!We are delighted to acknowledge that you are more than satisfied with your recent stay experience with us. As the champion of our community, we deliver the time-honored assurance and a sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Sheraton Saigon Hotel & Towers, Hotel Management
Dear Valued Guest, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us.We are gratified to learn that you had an pleasant stay experience with us. Our goal is to ensure that all our guests enjoy memorable stay experiences with us. Therefore, your recognition is highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Hotel & Towers to a higher level. Once again, thank you for your sharing and we look forward to welcoming you back in the future.Warm regards, Julian Wong General Manager
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by Sheraton Saigon Hotel & Towers, Hotel Management
Dear Irshaad,Thank you for choosing to stay at the Sheraton Saigon Hotel & Towers and sharing your recent experience with us. We always strive to deliver a memorable stay experience for our guests. Please rest assured that your feedback has been shared and taken wholeheartedly with our management team for future improvements. Once again, thank you for your feedback and we look forward to having a chance to welcome you back to the hotel in the near future.Warm regards, Julian Wong General Manager
by A verified traveler from Spring
Posted 3 Jan 2024
Comment from Hotel Management
9 Jan 2024 by Sheraton Saigon Hotel & Towers, Hotel Management
Dear Valued Guest,We are delighted to hear that you had a pleasant stay experience with us. We would like to express our sincere thanks for your positive feedback and wish you a nice day ahead.Warm regards, Julian WongGeneral Manager
by A verified traveler
Posted 3 Jan 2024 on Orbitz
Comment from Hotel Management
9 Jan 2024 by Sheraton Saigon Hotel & Towers, Hotel Management
Dear Valued Guest,We are delighted to hear that you had a pleasant stay experience with us. We would like to express our sincere thanks for your positive feedback and wish you a nice day ahead.Warm regards, Julian WongGeneral Manager
by A verified traveler
Posted 30 Dec 2023
Comment from Hotel Management
2 Jan 2024 by Sheraton Saigon Hotel & Towers, Hotel Management
Dear Valued Guest,We are delighted to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards, Julian WongGeneral Manager
by A verified traveler
Posted 26 Dec 2023
Comment from Hotel Management
16 Jan 2024 by Sheraton Saigon Hotel & Towers, Hotel Management
Dear Ghassan,We are delighted to hear that you had a pleasant stay experience with us. We would like to express our sincere thanks for your positive feedback and wish you a nice day ahead.Warm regards, Julian WongGeneral Manager