Ratings based on 321 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Modern, clean and close to the amenities!
Comment from Hotel Management
26 Apr 2024 by The Gateway Lodge , Hotel Management
Dear Ken, thank you for taking the time out to review your stay with us. We are delighted to hear you enjoyed your time with us. We hope we can welcome you back again in the near future. Best wishes, The Gateway Lodge
by A verified traveler
Posted 18 Apr 2024
Excellent breakfast (add-ons). Lovely room.
Comment from Hotel Management
19 Apr 2024 by The Gateway Lodge , Hotel Management
Dear Kannis, thank you for taking the time out to review your stay with us. We are delighted to hear you enjoyed your time with us. We hope we can welcome you back again in the near future. Best wishes, The Gateway Lodge
by A verified traveler
Posted 15 Apr 2024
Friendly staff, easy check-in, clean room, quiet, comfortable night’s sleep, close to city centre & Donegal Castle, very spacious room & updated bathroom.
Comment from Hotel Management
19 Apr 2024 by The Gateway Lodge , Hotel Management
Dear Jennifer, thank you for taking the time out to review your stay with us. We are delighted to hear you enjoyed your time with us. We hope we can welcome you back again in the near future. Best wishes, The Gateway Lodge
by A verified traveler
Posted 25 Mar 2024
Very close to town centre. Breakfast excellent.
Comment from Hotel Management
28 Mar 2024 by The Gateway Lodge , Hotel Management
Dear William, thank you for taking the time out to review your stay with us. We are delighted to hear you enjoyed your time with us. We hope we can welcome you back again in the near future. Best wishes, The Gateway Lodge
by A verified traveler
Posted 3 Mar 2024
Hottest hotel we've ever stayed in. Super stuffy. No air. Very clean and staff was super nice.
Comment from Hotel Management
3 Mar 2024 by The Gateway Lodge , Hotel Management
Dear Robert, thank you for taking the time out to review your stay with us.We appreciate the feedback you have provided and we are sorry to hear you found the room very warm.If we were made aware of this during your stay, we would have happily looked into the matter and done our best to make your stay a comfortable experience. We hope this did not impact your overall experience with us. Best wishes, The Gateway Lodge
by A verified traveler
Posted 5 Feb 2024
So clean, quite ,food lovely.
Comment from Hotel Management
8 Feb 2024 by The Gateway Lodge , Hotel Management
Dear Teresa, thank you for taking the time out to review your stay with us. We are delighted to hear you enjoyed your time with us. We hope we can welcome you back again in the near future. Best wishes, The Gateway Lodge
by A verified traveler
Posted 13 Jan 2024 on Hotels
Absolutely brilliant stay. Friendly staff, huge spotlessly clean room and delicious breakfast. We would definitely stay again.
Comment from Hotel Management
1 Feb 2024 by The Gateway Lodge , Hotel Management
Dear Carl, thank you for taking the time out to review your stay with us. We are delighted to hear you enjoyed your time. We hope we can welcome you back again in the near future. Best wishes, The Gateway Lodge
by A verified traveler
Posted 14 Dec 2023
The main reason for my lower rating is that the sheets were dirty (dirt and hair in them), and when we called down to the night porter he didn't offer to change them and wasn't very apologetic. He did provide clean sheets and we changed them ourselves. In the morning the staff was lovely though, and otherwise a clean room.
Comment from Hotel Management
1 Feb 2024 by The Gateway Lodge , Hotel Management
Dear Mikah, thank you for taking the time out to review your stay with us. Again we do apologise about the issue with the sheets. In relation to our night porter not offering to change them he would not be in a position to do so. We hope this did not impact your overall experience with us. Best wishes, The Gateway Lodge
by A verified traveler
Posted 6 Dec 2023 on Hotels
Excellent room… Excellent breakfast… Wonderful experience!
Comment from Hotel Management
1 Feb 2024 by The Gateway Lodge , Hotel Management
Dear James, thank you for the lovely review. We are delighted to hear you enjoyed your experience with us. We hope we can welcome you back again in the near future. Best wishes, The Gateway Lodge
by A verified traveler
Amazing Customer Service
Posted 26 Oct 2023 on HotelsMy stay was a normal. We were traveling around Ireland. What happened after the stay was amazing. I left my iPad in the room and we were down in Galway. The folks at the hotel found my iPad and helped get it shipped to my upcoming hotel in Dublin. Amazing and the best customer service I have ever had when staying in at a hotel. Period. Thank you for your help.
Comment from Hotel Management
28 Oct 2023 by The Gateway Lodge , Hotel Management
Dear Lee, thank you for the lovely review. We are delighted to hear you enjoyed your stay with us.We hope we can welcome you back again in the near future. Best wishes, The Gateway Lodge
