Ratings based on 118 Verified Reviews
2.6 Room cleanliness
3.0 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
The hot tub didn't work, the room was dirty bugs all over. No breakfast. Staff was not friendly
Comment from Hotel Management
3 Jun 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Chris! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
by A verified traveler
Posted 6 May 2024
Place needs to be remodeled.
Comment from Hotel Management
4 Jun 2024 by Ammy, Hotel Management
Hi, Lawanda! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.
by A verified traveler
Posted 24 Apr 2024
Blankets did not smell clean. Did not have a mini fridge as stated in the description. I needed and asked for one. I was told that I was going to get one but never did. Unfortunately I had already paid for 3 nights.
Comment from Hotel Management
4 Jun 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, David! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
3 Jun 2024 by Eva, Hotel Management
Hi, David! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Eva
by A verified traveler
Posted 15 Apr 2024
If your looking for a stay while you work it works gets it done but not very clean stayed a week nobody messed with our vehicles but didnt feel safe, elevator never worked, bullet holes on front door, 2nd story room flooded ofen bath didnt have curtain when we arrived
Comment from Hotel Management
29 May 2024 by Joey, Hotel Management
Sincere apologies, Alonso! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
by A verified traveler
Posted 8 Apr 2024
Do not recommend. Do not book through Expedia. Booked my stay 3 months in advance and when I arrived the day of my event to check in I was told they cancelled all of the bookings for the weekend with no notice. I received a confirmation the day before my stay began. They claimed that it was because they were OYO and not Wyndham anymore even though I booked with OYO. Then tried to charge twice the price of my weekend stay for one night. Hotel had a terrible smell and did not feel as if the AC worked in the lobby. 0/10 recommend
Comment from Hotel Management
29 May 2024 by Dewi, Hotel Management
Hi, Chasity! Thanks for bringing this to our notice, and we do regret the inconvenience caused. We will surely pass this feedback with the hotel to make sure your next experience is nothing less than perfect. Have a great day ahead, :) Regards, Dewi
by A verified traveler
Posted 7 Apr 2024
After booking my reservation in advance and calling three times to confirm my reservation before I arrived, my reservation was cancelled. I was then told I could rebook the room at a price that was 4x the original rate I booked it at. The front desk staff told me that the property had nothing to do with the cancellation and that I need to call Oyo customer service. They were horrible as well. Telling me that they had no control over the rate and I would have to hang up and call the same number back to be connected to someone else?? Oh and I only entered the lobby but it was dirty and disgusting, smelled horrible, and they also had what looked like a bullet hole in the front glass door, multiple windows were cracked. If I could give zero stats I would. Do not stay here!!!
Comment from Hotel Management
29 May 2024 by Maria, Hotel Management
Hi, Savannah! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted, and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Maria
by A verified traveler
Posted 6 Apr 2024
I never got to check in because they never received my reservation.
Comment from Hotel Management
29 May 2024 by Maria, Hotel Management
We are sorry to hear about your experience, John! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Maria
by A verified traveler
Posted 27 Jan 2024
Heat didn't work. Had hot water, sometimes. No breakfast.
by A verified traveler
Posted 1 Nov 2023 on Hotels
Disgusting dirty and never clean the room
