Ratings based on 37 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Feb 2024 on Hotels
Lovely place and lovely hosts, looked after us well (we were the only people staying there) and were always on hand to answer our questions!
Comment from Hotel Management
10 Mar 2024 by Elen's Castle Hotel, Hotel Management
Thank you
by A verified traveler
Posted 4 Jan 2024
The hotel was dirty and full of dogs running around barking all night we had no sleep 😴 plus they had a power cut on nye at 4pm so couldn’t get ready or do my hair come back just before midnight to no champagne as promised and no fireworks it was a shambles
by A verified traveler
Posted 31 Oct 2023
by A verified traveler
Posted 23 Sep 2023 on Hotels
Friendly, Good enough to stay for 5 days.Welcoming,lovely people at the hotel.The weather is the issue.it has been raining on and off.We are thankful for the good service.Thank you!
by A verified traveler
Posted 8 Sep 2023 on Hotels
Comment from Hotel Management
21 Sep 2023 by Elen's Castle Hotel, Hotel Management
Thank You
by A verified traveler
Posted 26 Aug 2023
A good location to explore snowdonia
Comment from Hotel Management
21 Sep 2023 by Elen's Castle Hotel, Hotel Management
Thank you
by A verified traveler
Great Accommodation with Great Service.
Posted 6 Aug 2023 on HotelsReally good service from the moment we arrived.
Offered to dry our soggy clothes from a snowdon trip and also kept the bar open as long as we wanted on the night.
Will definitely be back!
Comment from Hotel Management
14 Aug 2023 by Elen's Castle Hotel, Hotel Management
We are very pleased that you enjoyed your stay despite the weather! September is usually a lot drier than August (although never any guarantees!). See you again.
by A verified traveler
Posted 23 Jul 2023
Great place to stop for a couple of days. Very friendly and helpful. Great cask ale.
Comment from Hotel Management
24 Jul 2023 by Elen's Castle Hotel, Hotel Management
So pleased you enjoyed your stay and particularly the draught Double Dragon craft ale by Felin Foel. Cheers or as they say here in Wales 'Iechyd da'!
by A verified traveler
Posted 25 Apr 2023
by A verified traveler
Posted 16 Aug 2022
Excellent location and great hosts!! We really enjoyed our stay.
Comment from Hotel Management
17 Aug 2022 by Elen's Castle Hotel, Hotel Management
Thank you.
