Ratings based on 667 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
The hotel and facilities look aged!
Comment from Hotel Management
28 Apr 2024 by Wael, Hotel Management
Hi King,Thanks for sharing your feedback! We're excited to share that renovations are indeed underway to refresh our facilities and ensure a more modern and comfortable experience for our guests. We appreciate your patience and hope to welcome you back to enjoy our upgraded amenities soon!
by A verified traveler
Posted 27 Apr 2024
The hotel was beautiful and was in a convenient location. Beach was nice and the hotel restaurants were very good. With the exception of the front desk staff, hotel employees were very friendly and helpful. Overall, well worth the price!
Comment from Hotel Management
28 Apr 2024 by Wael, Hotel Management
Hi Diane,Thanks for the feedback, glad you enjoyed the beauty and convenience of our hotel, along with the beach and dining options. We'll address any concerns with our front desk team to ensure a smoother experience next time. Looking forward to welcoming you back for another great stay!
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Wael, Hotel Management
Hi Lesley,Thank you so much for staying with us! It was a pleasure having you and we are happy to see your 5* rating.See you again very soon!
by A verified traveler
Posted 10 Apr 2024
Front desk staff very professional, polite and attentive
Comment from Hotel Management
15 Apr 2024 by Wael, Hotel Management
Dear Melissa,Thank you for acknowledging our front desk's excellent service. We will convey your compliments to them, and they'll be happy to learn of your appreciation. Looking forward to seeing you again soon!
by A verified traveler
Posted 7 Apr 2024
Everithing is so satisfying
Comment from Hotel Management
15 Apr 2024 by Wael, Hotel Management
Dear Ranko,We're delighted to hear that everything met your expectations and provided a satisfying experience during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!
by A verified traveler
Posted 26 Mar 2024
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Comment from Hotel Management
27 Mar 2024 by Wael, Hotel Management
Dear Kaushik,Thanks for sharing your 5 star rating with us. Glad you enjoyed your stay. We look forward to seeing you again soon!
by A verified traveler from Shanghai
Posted 20 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Wael, Hotel Management
Dear Reynaldo,We appreciate your 4-star rating and are committed to continually improving our services. If you have any suggestions or feedback to help us reach a 5-star experience next time, please share them with us.
by A verified traveler
Posted 7 Mar 2024
Staff were amazing
Comment from Hotel Management
7 Mar 2024 by Wael, Hotel Management
Dear Christine,Thank you so much for your kind words! Our team strives to provide exceptional service to all our guests, and it's truly rewarding to hear that they exceeded your expectations. We look forward to welcoming you back for another wonderful experience soon!
by A verified traveler
Posted 4 Mar 2024
Comment from Hotel Management
7 Mar 2024 by Wael, Hotel Management
Hi Nermin,We're delighted that you had such a fantastic experience at our hotel! Your 5-star rating means the world to us, and we can't wait to host you again in the future.
by A verified traveler
Posted 26 Feb 2024
Great stay great location safe we’re all fantastic
Comment from Hotel Management
27 Feb 2024 by Wael, Hotel Management
Hi Andrew,We're delighted to hear that you had a fantastic stay with us! Our top priority is ensuring our guests feel safe and comfortable, and we're thrilled that you found our location convenient. Thank you for choosing us, and we can't wait to welcome you back for another great experience in the future!
