Ratings based on 363 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
My recent experience at the Grand Hyatt Doha was fantastic. From the moment I arrived, I was greeted with warmth and hospitality that set the tone for the entire stay. The highlight of my mornings was at the Santa Monica Breakfast Club, where Namuna went above and beyond to ensure I started my day right based on my preferences and her attention to detail and genuine care was noted.
The service at the Club Lounge, particularly from Thomas, was impeccable. Thomas surprised me with thoughtful gestures that truly enhanced my stay, making me feel valued as a guest. Furthermore, Ayush was always available to address any concerns or assist with any requests which was appreciated.
The hotel itself was clean, and the beach access provided a serene retreat. Moreover, its convenient location allowed for easy access to the metro, Lagoona Mall and the Pearl which I enjoyed. The beds and A/C were comfortable, and I enjoyed the spacious balconies. The WIFI also worked great, with individual router points in each room.
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
This is the third time I stayed in Grand Hayat Doha, I didn’t like the policy of bags inspection to take “the electrical Bakhour”.
The other thing I faced with my last stay, I didn’t get response from the hotel here via “message box” when I ask them for possibility of early check in and getting room on the upper floors.
The last annoying thing was when the receptionist told to pay a ( refundable amount for insurance), and it was the first time.
Everything it would be great if I wasn’t face these Annoyances.
by A verified traveler from Springfield Gardens
Posted 28 Apr 2024
Best staff ever….. special thanks
by A verified traveler
Posted 11 Mar 2024
Exceptional staff, great specially the lovely Pakritt in the Club Lounge.
Comment from Hotel Management
12 Mar 2024 by Grand Hyatt Doha Team, Hotel Management
Dear Andrew, Greetings from the Grand Hyatt Doha Hotel & Villas.We're glad you enjoyed your experience, especially with Pakriti in the Club Lounge. We'll make sure to pass on your kind words to our team!Best regards,Grand Hyatt Doha Team
by A verified traveler
Posted 2 Mar 2024
Adding a sofa bed in a standard room was so tight. Even if you had a child in the room the rooms were very small compared to other Grand Hyatt across the world.
Offer more vegetarian breakfast options and masala chai
Comment from Hotel Management
12 Mar 2024 by Grand Hyatt Doha Team, Hotel Management
Dear Jyotika, Greetings from Grand Hyatt Doha Hotel & Villas.Thank you for your feedback! We appreciate your suggestions for improvement regarding room size and breakfast options. We'll take them into consideration to enhance the experience for our guests.Best regards, Grand Hyatt Doha Team
by A verified traveler from Springfield Gardens
Posted 3 Feb 2024
Words can’t express how nice and helpful the staff are.
Comment from Hotel Management
5 Feb 2024 by Grand Hyatt Doha Team, Hotel Management
Dear Talal, Greetings from the Grand Hyatt Doha Hotel & Villas.We deeply appreciate your kind words about our staff. Thank you for sharing your positive experience!Best regards,Grand Hyatt Doha Team
by A verified traveler
Posted 2 Feb 2024
Thanks
Comment from Hotel Management
5 Feb 2024 by Grand Hyatt Doha Team, Hotel Management
Dear Hamza, Greetings from the Grand Hyatt Doha Hotel & VillasYou're welcome! If you have any more feedback or requests, feel free to let us know. Thank you for choosing us! Best regards,Grand Hyatt Doha Team
by A verified traveler
Posted 28 Jan 2024
Comment from Hotel Management
21 Mar 2024 by Grand Hyatt Doha Team, Hotel Management
Dear Hafsa, Greetings from the Grand Hyatt Doha Hotel & Villas. Thank you for your five-star rating after your stay with us. We are delighted to hear you had a wonderful stay. We look forward to welcoming you back. Best regards,Grand Hyatt Doha Team
by A verified traveler from Springfield Gardens
Posted 28 Jan 2024
No matter what I say… best staff EVER
Comment from Hotel Management
28 Jan 2024 by Grand Hyatt Doha Team, Hotel Management
Dear Talal, Greetings from the Grand Hyatt Doha Hotel & VillasThank you for the kind words! We're delighted to hear that you had a wonderful experience with our staff. Your satisfaction is our top priority, and we look forward to serving you again in the future!Best regards,Grand Hyatt Doha Team
