Ratings based on 294 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Management, Hotel Management
Dear Mr. Varun,Greetings from Ezdan Hotel, West Bay Towers.Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and standards of service. We regret that your stay with us was not up to your satisfaction and we sincerely apologize for that. We hope that this will not deter you and trust in us as we are constantly improving our level of customer satisfaction.We look forward to exceeding your expectations upon your next return.Best regards,
by A verified traveler from Evansville
Posted 27 Apr 2024
Good
Comment from Hotel Management
28 Apr 2024 by Management, Hotel Management
Dear Mr. Jahad,Greetings from Ezdan Hotel, West Bay Towers.Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide exceptional service and a comfortable atmosphere for our guests, and it's gratifying to know that we succeeded in making your stay memorable.It was our pleasure to host you, and we look forward to the opportunity to welcome you back.Thank you.Best regards,
by A verified traveler
Posted 25 Jan 2024 on Hotels
Comment from Hotel Management
28 Jan 2024 by Management, Hotel Management
Dear Ameer,Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 25 Jan 2024 on Hotels
Comment from Hotel Management
28 Jan 2024 by Management, Hotel Management
Dear NarinderGreetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 24 Jan 2024
Great location, staff, and amenities!
Comment from Hotel Management
28 Jan 2024 by Management, Hotel Management
Dear Ms. Theresa,Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,
by A verified traveler
Wonderful View, great food, great location
Posted 15 Jan 2024 on HotelsAmazing Hotel especially the apartment the view on the high floors is amazing I definitely recommend, also the menu of room service is good.
Comment from Hotel Management
17 Jan 2024 by Management, Hotel Management
Dear Valued Guest,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to share your experience with us and it was an absolute pleasure to have you as our guest. We truly appreciate your feedback and are delighted to hear that you had a wonderful stay at our hotel. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back soon for another exceptional stay.Thank you. Warmest regards,
by A verified traveler
Posted 13 Jan 2024 on Hotels
Comment from Hotel Management
14 Jan 2024 by Management, Hotel Management
Dear Alireza, Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
30 Jan 2024 by Management, Hotel Management
Dear Mr. Ziad,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 7 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by Management, Hotel Management
Dear Mr. Khaled, Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to share your experience with us and it was an absolute pleasure to have you as our guest. We truly appreciate your feedback and are delighted to hear that you had a wonderful stay at our hotel. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back soon for another exceptional stay.Thank you. Warmest regards,
by A verified traveler
Posted 30 Dec 2023
Very good
Comment from Hotel Management
9 Jan 2024 by Management, Hotel Management
Dear Mr. Abdi Aziz,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to share your review of your stay with us. We are sorry to hear that your experience was not completely satisfactory. We appreciate your input and will use it to make necessary improvements. We hope to have another chance to exceed your expectations in the future.Thank you.Kind regards,
